Skip to main content

HP Part#: CN731A#B1H: Printer, scanner, copier, web browser with wireless internet capability

16 Questions View all
Question Closed

Super paper jam that cannot be pulled out

The printer took in all my paper and now I have a significant paper jam and cannot pull paper out. How do I open printer to get paper out.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Firstly turn the printer off and unplug completely,

there should be a grey cover on the back under neither and you should be able to take that away from the left hand side it should reveal the paper and the rollers depending on how bad the jam is you should be able to solve it from this

Was this answer helpful?

Score 0
Add a comment
View Statistics:

Past 24 Hours: 1

Past 7 Days: 1

Past 30 Days: 1

All Time: 44