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The Dell XPS 15-L502X laptop was manufactured by Dell Inc. It was released in 2011 with a 2nd Gen Intel® Core™ processor.

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Why is my keyboard not working?

My keyboard is completely unresponsive. I can move the mouse but none of my keys will work.. I have not used the laptop in a couple of days and I am not exactly sure why all of a sudden none of the keys work.

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Try restarting your computer. If that does not help the issues, the keyboard may have lost connection to the motherboard. You may also have a faulty keyboard. Visit the troubleshooting page for more information and detailed repair guides!

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