Repair manuals for HP's "Mini" series of small form factor netbook computers.

46 Questions View all

Can the power port on this Chromebook be replaced?

I have several HP Chromebook 11 G2 that have broken power ports. They are out of warranty and would like to see if I can replace the port to try and get more use out of them. Has anyone been able to replace one?

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Most Helpful Answer

I have not tried to replace the microusb charging port, but in reviewing the Maintenance and Service guide documentation for the microusb charging jack, it is part of I/O board, identified by part number 761971-001 on page 8. You can also see this part on the Product End of Life Disassembly Instructions as well.

The HP Part Surfer does not list it as available for purchase, but you may be able to find it through an Authorized Parts Partner.

However, since this is a micro usb charging port, I would approach replacing the port itself no differently than you would a phone or tablet.

In the process of searching for your answer, I found How to fix the Hp Chromebook 11, which identifies the connection between the motherboard and battery connection as a cause where the Chromebook itself does not show that it is charging.

Since you have several, I thought it would be a good start to verify that the ports are not working before replacing them.

If you have to change the micro usb receptacle, it is a USB Micro-B. You can find the USB connectors mating matrix on Wikipedia to verify.

Was this answer helpful?

Score 6

Comments:

Owners of HP Chromebook 11 laptops should beware HP & Google have set specific "End of Life" dates when the CB2 is no longer supported. For example, my HP CB2 11-1101US obsolete date set by HP/Google is Oct 2017. The EOL date varies based upon Chromebook manufacturer/model/installed OS version. I do not know how CB2 HP/Google support will change or be removed if Win10 is installed...

by

Add a comment

Add your answer

Nickie Sattler will be eternally grateful.
View Statistics:

Past 24 Hours: 6

Past 7 Days: 33

Past 30 Days: 113

All Time: 2,891