Skip to main content

Repair guides and support for water softening systems.

4 Questions View all

Pipe draining so much water and water softener is making a noise.

I have a water softener Pro E Series E-70. It seems to be draining water to my laundy room. there is an extra white pipe . the pipe has been going for 1 hr and at the same time the water softener is making a loud noise. Is this normal?

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

3 Answers

Chosen Solution

This is normal.

What happens during the regeneration process? During the regeneration process, the water softener floods the resin with brine water, thereby “cleaning” the hardness minerals off the resin and sending them down the drain. The softening resin in the water softener is now clean and ready to soften water again.

Was this answer helpful?

Score 2
Add a comment

hi , check the drain line , locate on the back of the valve , make sure the connection is secured with either a hose clamp or threaded plastic compression nut. Then make sure the drain hose is secured to a drain tube shared with the clothes washer or secured to the drain sink and the drain isn’t plugged( it would be over flowing ). The Brine tank where salt goes has a 4 inch tube with a cap and hose attached to it, this is the brine fill valve, some times it can get stuck and if so the valve wont shut the flow to the brine fill process of the cycle. Most models have an over flow drain valve that in most cases does not have a drain hose attached thus draining to the floor. Lastly most systems recharge in early hours of the morning when no to little water is in use as if water is run during cycle the hot water tank will fill with hard water. You may need to reset the factory settings which usually is easy to do and check the drain lines as well as the valve it should fix the leaks, good luck

Was this answer helpful?

Score 0
Add a comment

If the drainage line is attached higher than the water softening unit, check that. Twisted pipes may obstruct the drainage system and result in poor drainage. Don't forget to check the exit end because it can be submerged and obstruct the brine's smooth flow.

Was this answer helpful?

Score 0
Add a comment

Add your answer

pamelabas81 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 36

Past 30 Days: 139

All Time: 18,222