Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

641 Questions View all

fridge and freezer running warm

I cleaned coils , made sure it wasn't in defrost mode. There isn't any ice build up. The compressor is running hot and seems to be cycling on and off within a min of it on I hear it click off. What could be the issue? Any helpfun suggestions will be appreciated

Answered! View the answer I have this problem too

Is this a good question?

Score 1


I have a similar issue. I have a Whirlpool w10307496b. The freezer and the fridge side are not working. The fan near the compressor is not running. To this point I have changed the compressor relay, capacitor and fan motor. The coils were very dusty. I have cleaned those as well. It still isn't working. What could be the problem?


Computer board


Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

Chosen Solution

A dirty coil is the first thing to check and you did.

Evaporator Fan Motor

How it Works:

If the refrigerator is not cold enough, the evaporator fan motor might have failed. Every refrigerator has a set of coils called an evaporator. The refrigerator may have one or more evaporator fan motor(s) depending on the model and evaporator locations. The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.

Condenser Fan Motor

How it Works:

If the refrigerator is not cold enough there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. The condenser fan motor draws air over the condenser coils to cool them. The condenser fan motor is located underneath the refrigerator near the back. Pull the refrigerator out from the wall and remove the access panel to access it.

Start Relay

How it Works:

If the refrigerator is not cold enough, the start relay may be defective. The start relay is a small device mounted to the side of the compressor. It provides power to the run winding along with the start winding for a split second at start-up to help get the compressor started. If the start relay is defective the compressor may run intermittently or not at all and the refrigerator will not get cold enough. The start relay should be replaced if defective.

Temperature Control Thermostat

How it Works:

If the refrigerator does not get cold enough the temperature control thermostat might be defective. The thermostat allows power to flow through to the compressor, evaporator fan and condenser fan. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem.

Start Capacitor

How it Works:

If the refrigerator isn't cold enough the compressor might be having difficulty starting. The start capacitor serves as a battery to give the compressor a little boost during start-up. If the start capacitor is burned out the compressor might not be able to start and run as often as it should. Test the start capacitor first with a capacitance meter, they don't fail often. If it's defective, replace it.


How it Works:

If the refrigerator is not cold enough the thermistor might be defective. The thermistor is a sensor which monitors the air temperature. It is connected to the control board. If the thermistor is defective the refrigerator does not cool or may cool continuously.

Temperature Control Board

How it Works:

If the refrigerator is not cold enough the temperature control board might be defective. The temperature control board provides the voltage to the fan motors and compressor. These boards are often misdiagnosed. Check all other components to be certain this is the cause of the problem.


How it Works:

If the refrigerator is not cold enough, the compressor might be defective. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. There are several other components which are more likely to be defective if the compressor doesn't work. If the compressor itself is defective a licensed professional will need to replace it.

Main Control Board

How it Works:

If the refrigerator is not cold enough the main control board might be defective. This is not common. Check the defrost system, cooling fans, and cooling controls first.

Was this answer helpful?

Score 2


Hello, How are you

ok so my freezer had a broken relay so i uninstalled it and took it to the market so that i find the same relay

but when i got one i realized that i didn't check how the wires go

so i was wondering if you could help me

the relay has 3 metal parts labeled 1, 2, (3 empty), and 4 for electricity

i have 3 wires 2 blue 1 brown

one of the 2 blue is coming from a bigger wire that has a grounding wire so i guessed it is the electricity one

so that leaves a brown wire and a blue wire. could you please tell me where do they go

sorry for taking long and sorry i couldn't take a photo


How about giving me a make and model number?


It's a genral super compact chest freezer



I can't find anything on that. Is there a brand name?


Add a comment

Add your answer

angie will be eternally grateful.
View Statistics:

Past 24 Hours: 62

Past 7 Days: 478

Past 30 Days: 1,984

All Time: 56,482