A television game console produced by Sony Computer Entertainment, first announced February 20, 2013 and released November 15, 2013.

537 Questions View all

My ps4 keeps making me reinstall 2.57 and I have other problems

My ps4 continues to make me reinstall this update 2.57 like over 10 times..I tried everything...I did data rebuild,didn't work.....I tried factory reset..didn't work...I tried everything the Sony representative would tell me to do...also sometimes my ps4 will turn off by if self..when I turn it back on....all my game downloads are gone..disapeared..I would have to download it all back over...just today..I was waiting on a download...I go back check the status..screen freezes up..ps4 cuts off..then it goes back to you need to download 2.57 software update..when I did that more than 10 times...can anyone help me..is it the hardware inside the ps4 have something to do with this or what? Please please let me know..I can't afford Sony repairs..it's just to much.any suggestions on cheap repairs or fixes that can help.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

2 Answers

Chosen Solution

Hi Jacob! This sounds like quite the headache...it sounds like your PS4 is having problems either with the APU (That's the CPU+GPU...the main chip on the motherboard) or the connections between the APU and the motherboard.

I've seen this happen before...sometimes it's fixable & sometimes it's not. Your best bet is going to be either taking it or sending it to a repair shop to have it repaired.

I hope this helps.

Was this answer helpful?

Score 0
Add a comment

Did you fix it im having same issue

Was this answer helpful?

Score 0
Add a comment

Add your answer

jacob will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 8

Past 30 Days: 55

All Time: 1,186