Skip to main content

Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

3530 Questions View all

iPhone 5s randomly restarts with blue screen

iphone 5s, 64GB version, was working fine (iOS 8.2 for almost a month) but recently started to restart at random times.

Did firmware upgrade (via DFU mode) and setup as new phone - it still restarts. When it restarts blue screen appears for a while and this gets logged, below.

iOS 8.3 did not help - still restarts.

Is this some known hardware iphone bug?

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution

This blue screen issue can be due to a number of causes. Usually all of them are hardware issues.

First, we need to know the history of this phone:

- When did this start happening?

- Was the phone previously repaired?

- Was it subject to a liquid spill of some kind? To a hard drop?

In all cases, if your iPhone is still under warranty and has not been tempered with, take it to the Apple Store or an Apple Certified Service Provider/Center to try and have it repaired/replaced.

Was this answer helpful?

Score 2
Add a comment

Add your answer

nancyi will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 3

Past 30 Days: 6

All Time: 353