Complete how-to and replacement guides for the original iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, and iPhone X.

25550 Questions View all

5S batteries fail quickly, gas gauge stuck, reboot - what to fix?

original battery needed replacing in wifes phone, but several ebay bought batteries not good -all had small charge level in them and phone would start up, but quickly failed. messed up original battery having to pry it out since sticky tape broke in phone, but it still worked for a while longer. . Found and downloaded to check battery cycle count (suspecting batteries were junk)- reported all have ZERo cycles; system log reports shown in same program all show every 5 secs two errors - something like (these are not my exact log file lines)

iPhone CLTM[14] <Error>: CLTM: Could not get event from temperature service

iPhone CLTM[14] <Error>: CLTM: Could not get value for gas gauge battery

iPhone[14] <Error>: gasgauge: SWI line low issuing reset

Phone would turn on, but soon reboot; one battery causes BSOD and reboot. % charge in battery icon was stuck at different %ages for all batteries, might change at each reboot but never wnet up or down - even though indicator showed they were charging. All batteries now all dead and phone wont turn on even when plugged in - pc does not recognize "dead" phone. unfortunately i didnt find ifixit in time - I have ordered an ifixit 5S battery but I suspect that is not my main problem now! any hints as to what might be wrong would be appreciated!

Answered! View the answer I have this problem too

Is this a good question?

Score 1


you are probably right - looking at the capacitors? on the board just above the battery connector with a magnifying glass I can just see that it looks like the left three may be missing - cant see any silver there like I can with the set of three close together on the right, and the single on enext to it. bummer!


Yup, sounds like them. They can still be replaced and that new battery you ordered can be put to use!


Add a comment
New Battery = Faster iPhone
Fix Kits starting at $16.99

2 Answers

Chosen Solution

Sounds like you damaged the filter and/or capacitor in the gas gauge circuit on the logic board. Fairly common issue when replacing batteries. These are very very small 01005 packages with tight clearance... It will require specialty equipment to repair. If you don't feel up to it/don't want to invest in the equipment/value the phone a lot, I'm willing to take it and I'm sure Jessa is too.

Was this answer helpful?

Score 1


I have 3 different iPhones with the same problem I could never figure out. I have tested all the components in & out of circuit near the connector, and they all check out fine on all 3 iPhones. Any other ideas?

Update... So I changed the gas cap (get it? LOL) & now it is stuck at 100%. Does this mean my battery will last forever and never need to be charged again?


Add a comment

I had the same issue with a battery replacements, BSOD, reboots (thought it was long screw damage on LCD plate)

I thought the gas gauge was on the circuit board in the battery ?

Put battery in another phone, did the same thing stuck gauge, Reset, restored ran up and down charge, eventually the battery started doing all the right things % wise

Put another of these darn batteries in other phone and is now stable but cant get gauge to work.

Most IP5 batteries are USED, 5S because they are hard t o remove are new 3rd party and shonky

Was this answer helpful?

Score 0


and the summary is ?


Add a comment

Add your answer

joblingm will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 15

Past 30 Days: 77

All Time: 2,429