Why will my device not hold a charge without being plugged in?

My device works while it is plugged in but as soon as I unplug it, it dies.

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You should consider replacing the battery. If the device can power on when connected to a charger but will not power on when not connected to the charger is a sign that the battery can not hold a proper charge to power the device. Replace your battery with a new one and that should fix your problem.

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i have the same problem

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