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I accidently hit one of my cats toys and the vacuum quite working. I unplug it and checked that the belt was not broken. The motor runs, but the vacuum will not suck. Is there a second belt somewhere inside that could be broken?
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If your vacuum cleaner loses suction from its nozzle or hose, see the Dyson Ball Animal Has Loss Of Suction In Hose problem page for possible causes and solutions.
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Was the toy pulled into the vacuum? Could it have clogged the pipe between the brush and the canister?
by Andrew Gilbert
As suggested by Andrew, check the little hose that is behind the beater brush. I have two DC14 vacs and both them have had the hose get plugged. Also, make sure the beater is running.
by Mark Day