The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

3000 Questions View all

Touch ID working but home button is not

Hi,

I'm having an unusual issue with my 5s, as the description says, my Touch ID works without issue, however the home button itself is not working. It gradually got worse, going from working 50% of the time to as it is now, which is never. I'm using assistive touch to navigate out of apps and such now, and like I said using Touch ID now problem. I wondered if anyone has come across this issue before and if there is a fix? (That maintains TouchID functionality). Funnily enough the problem developed one year and two days after I purchased it, go figure.

Answer this question I have this problem too

Is this a good question?

Score 4
Add a comment

4 Answers

Most Helpful Answer

I would take it to Apple, once you replace the home button touchID is lost, forever

Was this answer helpful?

Score 1

Comments:

Hi David, I have been into the Apple Store, was quoted £100 for the repair, so wanted to check here to see if anyone had come across this before and if there was a fix (that maintains Touch ID functionality) I know a replacing it (when not done through Apple) will lose Touch ID (which I'd like to avoid). Also should probably note I have tried various resets on the device, pretty much everything bar opening it up.

by

Add a comment

Hello, has a solution ever been found with this?

Was this answer helpful?

Score 0
Add a comment

Hello,

I have the same problem.

I changed my battery yesterday and now my home button is not working... But touch ID is!

I was thinking to the home button plug, but it seems not damaged... Everything looks ok but it's not working...

Does anyone have an idea?

Many thanks!

Was this answer helpful?

Score 0
Add a comment

plug your charger on your iPhone and keep pressing the charger in the port NOT TO HARD at the same time press the home button.

Was this answer helpful?

Score 0

Comments:

Thanks for the tip but not working in my case :(

by

Add a comment

Add your answer

Sean will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 3

Past 30 Days: 17

All Time: 1,524