Touch ID working but home button is not

Question

iPhone 5s

Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

3530 Questions View all

Sean @sean46080

Rep: 49

2

1

Posted: Dec 10, 2014

Options

Touch ID working but home button is not

Hi,

I'm having an unusual issue with my 5s, as the description says, my Touch ID works without issue, however the home button itself is not working. It gradually got worse, going from working 50% of the time to as it is now, which is never. I'm using assistive touch to navigate out of apps and such now, and like I said using Touch ID now problem. I wondered if anyone has come across this issue before and if there is a fix? (That maintains TouchID functionality). Funnily enough the problem developed one year and two days after I purchased it, go figure.

Answer this question I have this problem too

Is this a good question?

Yes No

Score 4

Add a comment

4 Answers

David F @davidf98167 Rep: 2.7k KTrade In 7 29 2 · Answer 1 · 2014-12-10T10:08:32-07:00

Most Helpful Answer

David F @davidf98167

Rep: 2.7k

KTrade In

7

29

2

Posted: Dec 10, 2014

Options

I would take it to Apple, once you replace the home button touchID is lost, forever

Was this answer helpful?

Yes No

Score 1

1 Comment:

Hi David, I have been into the Apple Store, was quoted £100 for the repair, so wanted to check here to see if anyone had come across this before and if there was a fix (that maintains Touch ID functionality) I know a replacing it (when not done through Apple) will lose Touch ID (which I'd like to avoid). Also should probably note I have tried various resets on the device, pretty much everything bar opening it up.

Dec 10, 2014 by Sean

Add a comment