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How do I fix Samsung Galaxy xcover 2 softwarebug?

Hey guys!

tecnically my smartphone is totally ok, except the software has gone nuts. i can't read sms and my connectionmanager doesn'update on new incoming calls. how can i replace the original firmware? i'm hoping, it then will work as usual again. (does anyone know something about this bug???)

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Hi,

First try with a factory reset. This procedure is similar with the Galaxy S4:

How to Wipe Samsung Galaxy S4 Data / Factory Reset

This will erase your personal data. Make a backup first.

Check for updates.

If you want to flash the firmware, go here:

http://www.sammobile.com/firmwares/

Make a registration, find the firmware for your mobile. There you'll find links for Odin application, stock ROM and a short guide.

You must select the correct firmware!

Regards.

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