With Hard Reset you can fix some software problems. Attention!!! This will erase all your data!!!

Video Overview

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  • Turn off the phone. Press and hold at the same time Volume UP,Home and Power keys. When you see Galaxy logo release the Power key but continue to hold the Volume Up key and the Home key.

I Don't know how reset my phone

dontewyatt55 - Reply

In my case, it said "wipe data/factory reset", so check for that.

Christopher Cha (Chaster2001) - Reply

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  • Release them when the Android System Recovery screen appears. Use Volume Up/Down keys for navigation and Power On key for OK. Choose "wipe cache partition", "Yes -- delete all user data", "reboot system now".

FYI- Before it reboots "system error" will appear under the android. Don't worry, it's fine.

Khorzho Tyr - Reply

The "Wipe Cache Partition" didn't work for me I had to use "Reset Factory"

robinmirandas2014 - Reply

Same for me - as per the picture, used wipe data/factory reset

nick.dal-molin - Reply

should use Wipe data/Factory Reset instead of Wipe cache Partition

Maruf hasan - Reply

Image 1/3: '''Did you do it successfully?''' Image 2/3: '''Did you do it successfully?''' Image 3/3: '''Did you do it successfully?'''
  • That's all.

  • Did you do it successfully?

Will this remove the carrier programming? Or is that part of the factory setup? I have an unlocked (according to C-Spire, who was my carrier on the S4) S4 that I'm trying to use with Straight talk. I got the Straight talk sim, and followed all directions...several times! But it still says C-Spire on restart. I'm wondering if this would wipe the C-Spire off the phone. Thanks!

connie - Reply

Hi, I've done all steps. Now it's asking me to verify my google account! I do not want the same account on this phone. Bt now I cannot proceed without verify the account that was initially on this smartphone. How do I proceed with the reset?

Mayeshree Govender - Reply

Did you ever fix this

gillespieak -

Dua te shkarkoj programe e samsung galaksi s4

azdren - Reply

Thank you, "Does what it says on the tin" - Perfect

johliv - Reply


This guide does not require resassembly.

181 other people completed this guide.


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Here my recommendation is a data eraser named Android Data Eraser, which can erase all Android data including contacts, messages, call history, apps, system setting, photo, video, etc. Indeed, Android Data Eraser worth trusting and it makes the work more effective. What you need is a windows computer. One single click and data deletion finish.

yisdddcbrown - Reply

easy to follow instructions but does not work have done it 3 times now and get to a step which requires to do a factory reset. Phone the automatically switches off and loses connection with program and have to start all over again. Goes round in circles with a factory reset the only result - and you can do that without downloading the program.

maser222e -

why would you bother when you can factory reset in 1 min???

rickialison -

Deleted data from samsung phone are recoverable with Coolmuster Samsung Recovery software. But you need to follow special steps as droid phone`s memory is not accessible easily.

Swolsteedd - Reply

Hi Can the software recover my calendar after I mistakenly did a factory wipe?

Helene Zinberg -

If your samsung galaxy freezing,slow,not responsive or forgot passcode then follow this post

xeb me - Reply

your link doesnt work :/

sexee25 -

You can see more information how to wipe and root android phone data.

Wnwinllaa - Reply

this is full tutorial step by step includes your video

Muhammad Abu dheem - Reply

Thank you for this usefull guide. Very easy to follow.

boogaarttaart - Reply

It enables you to recover lost or deleted data files from Galaxy family devices with ease, including messages, contacts, photos, music, video, call history and more. What’s even better, you can get a trial version to check and preview your lost files before recovery.

Creawei - Reply

will this deactivate my service with straight talk

davielvazquez - Reply

Be aware! Samsung's latest software upgrade included an "antitheft requirement" that requires a person to use the ORIGINAL OWNER'S Samsung account ID and PASSWORD to recover from a factory reset. I had the local VERIZON shop try to do this in order to get rid of a persistent virus that my S4 phone had picked up somewhere. Since I had purchased this phone on EBAY, there was no way to get this info. So, unless the original owners of the phones ebay sells divulge their ID / PW (fat chance). these phones are junk once the occasion arises that a factory reset is required...

Bull Schmidt - Reply

Do you know to force reset/hard reset wiko,Zigo,chinese lenovo phone. these formatting methods different from others. I think that this will very help ful you

reset wiko phone

reset Chinese Lenovo phone

reset Lenovo phone

Factory Reset My Zigo phone

Ramal jayaratna - Reply

how do I get my metro pcs sim card to work on it and why is there still a pass code lock

kerri - Reply

This a way to restore factory setting to delete samsung data: SETTINGS --> BACKUP AND RESET --> FACTORY DATA RESET

Android Data Eraser is your ideal choose of wiping data from Android device, such as amsung, HTC, LG, Sony, Motolora, Google, Acer, ZTE, HuaWei and so on. With the help of the Android Data Eraser, you can easily erase existing data or the deleted data from Android with a click, and ensure the erased data 100% can not being recovered.

sherrytaylor114 - Reply

what if when you get to thr roboat and i dont work

rockmediaagency - Reply

software samsung s4 method

nisar - Reply

My phone doesn't go past the Samsung logo even after I did the hard reset. Can someone please help

janeokafor - Reply

I usually use Samsung Data Eraser program to wipe Samsung Galaxy s4 data. It's easy to use and can quickly wipe data without recovery.

Hua - Reply

Samsung Galaxy S4 Data / Factory Reset:Tap on your Galaxy S4,Settings > Accounts > Backup & reset > and scroll down to Factory Data Reset.

But,this way can erase your Samsung data permanently,if you want to Wipe Samsung Data without Restoring,please learn the use guide below:

Note:Before wipe your Samsung data,I recommend you should make your Samsung data backup:

stevenjob - Reply

You can also erase all your samsung galaxy data permanently before selling:

Pudfuen - Reply

No matter you want to selling or clean up android phone ,

Android Data Eraser is created to meet Android users' needs to delete unwanted phone data permanently , if you are going to delete data on android by factory reset , i think it is not good idea , you can delete everything on Android phone totally, including Contacts, Messages, Call History, Facetime, Calendar, Reminders, Notes, Voice Memo, Safari Bookmark. Once you erase them all, there is no worry left for you to give it away.

Lasncons - Reply

Very thank u!

Louis Montanez - Reply

Not sure why tutorial only mentions clearing cache. I cleared the cache then selected the factory reset option, then reboot.

Laura Jameson - Reply

My samsung galaxy S4 any time it heat up small the phone will be off what may be the problem?

Thomas Menkah - Reply

I have trued to reset my Samsung s4 but it is till coming up with the wipe date/factory reset but I don't now why it is keeps coming up near I do but I think I mite need 2 go back in to the Vodafone shop again so I do

Andrea Devlin - Reply

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