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Updated version of the Kindle Fire 7" tablet by Amazon with 1280x800 HD display. Released September 2012. Repairing this device is straightforward.

109 Questions View all

Switches on but the screen does not power up

My daughters Kindle Fire HD will play the switch on music but the screen does not power up.

Any ideas would be gratefully received.

Answer this question I have this problem too

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Mine is like that too but I don't kno wat to do me and my mommy have tried most of the stuff on here

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Has anybody resolved this problem, I have tried resetting still not working it is telling me date and time an to swipe with two fingers but screens still off, I have taken the back off and disconnected the battery an again still not working, I don't no what to do, I have had mine 4 years now first problem I have had, thanks x

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I was reading on my kindle earlier and i left it on. Now it does’’t show anything. Though when i press the power button, it turns green and on charge it shows an orange light just fine but shows screen with just the back light and turns black again. Tried holding down the button, taking out and putting the batteries, and almost everything suggested online. Is the screen broken or its something else. Please help!

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will mine does not work screen do not turn on

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I can't get my black screen to go tried shutting down waiting

then turning on still doesnt work

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4 Answers

Most Helpful Answer

If suddenly your Kindle Fire won't work, then it's most likely locked up.

However, sometimes when it locks up you can't tell because the screen goes dark, either gray or black. It just looks like it's off when in fact your Kindle Fire is on but is stuck.

This is usually why a Kindle Fire won't turn on or charge, because it's already on but is locked up and thus won't charge or work properly

How to Reset the Kindle Fire

Resetting your Kindle Fire is actually really easy, just hold down the power button for at least 20 seconds.

Unless the screen is black or gray, you'll know when it's off. If you can't tell, just be sure to wait a full 20 seconds.

When you're ready, hit the power button to turn it back on.

Kindle Fire Won't Turn On

Kindle Fire Power Cord for Charging

If your Kindle Fire won't turn on it's possible the battery went dead (if it was left "on" too long).

Plug in the power charger and wait about 15 minutes to make sure it gets enough charge, and then try turning it on again.

If it still won't turn on, try to reset the Kindle Fire again to be sure it's powered off.

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I got it working right away. Thanks.

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imma try in and hopefully it works, ill let you know

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Omg thank you so much... This helped my amazon fire to restart and work right away.. Thanks once again.. BTW I had to created acc just to post this. Lol but it was worth it ..

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Works! Yay, thank you so much. I thought it was dead and could no longer get a return.

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Worked for me too! Thanks

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Oct 24, 7:54pm

Hi Emilee, the only thing that worked for me was removing the battery and putting it back in. It's taped in and looks like it's not removable. I removed it anyway because I was fixing to just toss it out since I couldn't get past the black screen. AND I TRIED EVERYTHING BUT, prior to removing and re inserting the battery and its what worked, surprisingly!... Good luck.

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How did you take the battery out safely? When I went to try to get mine out, the battery seemed to deform. almost like it's bendable.

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Please watch youtube video on how to disconnect battery and connect again and it does work!!

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I just held the power button down until the grayish screen turned black ,then held the power button down again and it turned back on with Amazon logo then fire logo popped up. Almost panicked because it's my husband's Kindle and I was just trying to watch a show on Netflix when it tripped on me . SMH

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Date 8/10/2018 . Fire hd10 2017

I freaked out once the tablet went to a black screen from leaving it on. I knows it had plenty charge as it was over 70%. I read the posts and the method that was successful was to hold down the power button 3 seconds. Making sure it thinks is on. Then holding down 30 seconds or more (10 second method doesn’t work). As soon as the screen flick and showed fire, I shed a tear and kiss the tablet. This tablet fires my heart. Talk about material fellings lol.

Then it read updating storage device. Anyway This point the tablet was alive and save me from being bored waiting for my flight.

Until next time. Chao!

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Thank you Thank you Thank you! It was that easy. I’m back in business!

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andy will be eternally grateful.
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