Answer to: Switches on but the screen does not power upOct 24, 7:54pm Hi Emilee, the only thing that worked for me was removing the battery and putting it back in. It's taped in and looks like it's not removable. I removed it anyway because I was fixing to just toss it out since I couldn't get past the black screen. AND I TRIED EVERYTHING BUT, prior to removing and re inserting the battery and its what worked, surprisingly!... Good luck.