The Inspiron 15-3125 has an optional touch screen feature and has a 15.6" display. This laptop is also complete with a matte finish and keyboard complete with number pad.

27 Questions View all

Why is my laptop not charging?

I have the power cord plugged in and my computer will turn on but when I take it out, the computer shuts off.

Answer this question I have this problem too

Is this a good question?

Score 20

Comments:

dell 3521 battery red light billing what a problem give me answer plz?

by

dell 3521 battery red light billing what a problem give me answer plz?

by

Add a comment

14 Answers

Most Helpful Answer

remove the battery and wait for life 2 min . plug it back and restart the computer . make sure you wait for like 5 min once you plugged in . just sit back check the power cord and wire . checkout this article for any other steps -fix laptop which is not charging while plugged . thanks

Was this answer helpful?

Score 2
Add a comment

A laptop can lose its ability to hold a charge due to battery deterioration. To fix this, try turning off the computer and remove its battery and AC adapter, and re-install them after 10 seconds. Hold down the power button of your laptop for 30 seconds to see if it reboots and holds a charge without the AC adapter plugged in. Sometimes, it may be a battery issue, such as dust accumulation or battery deterioration, so try to remove the battery, remove the dust with a microcloth and re-install the battery, or completely replace it. In addition, check to see if your AC adapter is the correct one for your laptop- it may be made by a different company or contains different wattage that your laptop requires. If the battery and AC adapter does not seem to cause the problem, you may have to re-install the driver. For Dell users, this option can be found in the device manager tab > battery settings > Microsoft ACPI-Compliant Control Method Battery > Right-click Uninstall driver > Accept changes and install the driver again

Hope that helps!

Was this answer helpful?

Score 1
Add a comment

Check this link to troubleshoot

http://www.dell.com/support/article/us/e...

Was this answer helpful?

Score 1
Add a comment

I have to same problem. I have purchased a new battery and ac adapter--to no avail. BIOS cannot be upgraded because battery either shows it is not charging or is not recognized.

Was this answer helpful?

Score 1

Comments:

how to bios apdate

by

Add a comment

check the charger

change the battery

Was this answer helpful?

Score 0
Add a comment

Dell Inspiron15-3521

New battery, new charger, I have done EVERYTHING possible to fix this problem and it still does not charge.... and because it is now down to 5% , the update for the BIOS ( which I am told would solves the problem ??? ) will not allow the download, until charged again ... what a joke this all is

Was this answer helpful?

Score 0
Add a comment

sounds like a dead battery remove battery i think you can get to it with out taking the back off turn it upside down you will see a compartment with two slots pull apart and remove battery, you can go online and buy a cheap one get make and model of old one and order.

Was this answer helpful?

Score 0
Add a comment

As other people have mentioned, it could be because of a problem with the battery. If it was me, this would be the first thing I check and diagnose. The battery may have lost its ability to old it's charge, or to charge at all.

Was this answer helpful?

Score 0
Add a comment

probably need a new battery or search it up on YouTube how to fix it;)

Was this answer helpful?

Score 0
Add a comment

I just bought a new charger and a new battery and the battery will not charge. What am I doing wrong?

Was this answer helpful?

Score 0
Add a comment

I am having this same problem with my Inspiron 5558. It is not the adapter or the battery (still holds a good charge when I CAN make it work)

If I repeatedly unplug the adapter from the laptop and plug it back in, it eventually will charge normally. At first, this would take a couple of tries, maybe up to 5 or 6. Now, it takes many, many attempts, over a hundred on one occasion.

I have reloaded BIOS and driver. It is definitely a software issue, because when it is in "plugged in, not charging" state, it also runs slow and stuttering. Video is jumpy and audio crackles, even when playing a file directly from the hard drive.

Is this firmware of some kind? I have seen a lot of mentions of this kind of problem online, so it has to be something standard with the Dell package. Dell support suggested I buy an $82 battery from them. Baloney.

Was this answer helpful?

Score 0
Add a comment

If you can boot your computer and you have power issues, the best step is to run the internal Dell diagnostics. To get into diagnostics, hit F12 when the Dell splash screens shows, look for the option for diagnostics tests. Generally, it will test everything or you can select which parts to test. For power issues, you want to see that the ac adapter shows up correctly (if it shows up as 1 watt then it is either a bad ac adapter or a bad mother board) and you will want to see if the battery tests as healthy.

If your laptop is still under warranty, you can call Dell tech support and they can help you diagnose the problem and set up repair.

Was this answer helpful?

Score 0
Add a comment

Well, I just read all these comments because I have the same issue, and reading them got me thinking. It randomly charges to full 100% and then can be unplugged for at least a day. So it's not the battery. But it is getting less and less, the more I fiddle with the plug, it will work sometime. So I cut maybe a 1/16 of an inch off of tip of the rubber plug, with a razor, just cut it against the metal plug, rolled it inbetween my fingers. Basically to plug it in a little deeper, and low and behold, it's now charging on the first try.

Was this answer helpful?

Score 0
Add a comment

I had same problem for years with Inspiron 1501 and 2 years ago bought a new battery. This did not fix the problem and I left the new battery in and put the old battery in the attic. Today I found the old battery, re-inserted it and the problem is solved.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Katherine Browder will be eternally grateful.
View Statistics:

Past 24 Hours: 20

Past 7 Days: 179

Past 30 Days: 418

All Time: 19,026