A series of 15" media laptops manufactured by Dell.

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Broken screen, trying to run it headless via VNC

I got it to run via RDC (Remote Desktop Connection) but I prefer VNC because its more open. It seems that even after I have tried multiple VNC clients (UltraVNC and TightVNC), I can't get ARD (Apple Remote Desktop) to connect to it. ARD asks me for a username and password to connect, but I only put a password down so what should I do from here? Use a different client?

PS: The Studio 1557 runs Windows 7 Ultimate x64

Answered! View the answer I have this problem too

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Chosen Solution

I went ahead and bought a monitor (and a keyboard) from ebay and I replaced the parts from the laptop.

Regrettably, I didn't have a good macro camera with me at the time so I couldn't make a guide.

I never really solved the VNC and ARD problem so I just used RDC (Remote Desktop Control) which uses Window's native remote desktop protocol.

PS: I'm going to accept this answer because it provides a workaround and to file it as resolved.

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Hi!

First, be sure you're going about this the right way. Go into (hard drive name)/System/Library/CoreServices and put Screen Sharing in your dock. This is the built in VNC / ARD tool Apple uses. When you run it you'll be asked for a "Host". What it's asking for is the name of the computer to connect to or where it can find it. If you're running internal DNS, set up an A record and use that name. Otherwise, use the IP address of your PC. You can get this from any PC by clicking on Start and in the run box type in the letters "cmd" (no quotes) and hitting enter. You get a black box. Type in "ipconfig" and hitting enter. Look for the number after "IPv4 address". This is the IP address of your PC. Put this number into Apple's screen sharing utility. You should not be prompted for a name, just a password. If it's still asking for a name and pw, it thinks it's connecting to a mac via ARD and not VNC.

That takes us to plan B, which is to google on "Jolly's Fast VNC". There are other clients out there but I like that one best for ease of use. If your PC does not show up automatically in that, click the plus on the bottom to add a server and use the IP address you looked up above.

Good luck!

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Great answer

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Check the firewall settings 8 times out of 10 it's because your firewall is blocking it.

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I checked the firewall on my laptop and it seems that VNC is unblocked. I'm going to try to use another VNC server, RealVNC and see how it goes.

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I dunno if your screen is cracked or if the backlight is dead, but if it's a backlight issue, etc., you might want to verify the machine isn't still under warranty. The reason I mention it is that I just got one of these with a backlight issue from a customer, and after exploring the possibility of repairing it for an hour I happened to plug the service tag into the Dell website and found out it's under warranty, which of course is great news. Anyway, I'm sure you've probably checked that already, but I thought I'd mention it just in case. :-)

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It was under warrenty... in China... And it doesn't cover accidental damage (cracked LCD)

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ummm, i thought most all laptops have a VGA connector, or is this POS made by Dell one of the few that dont? it would surely simplify matters, one external LCD monitor and off you go...

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Gabe will be eternally grateful.
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