Released May 2012, identified by model number J2011-03-US.

39 Questions View all

Why does my Jam Wireless speaker disconnect on its own?

Disconnect from my iPhone music on its own. I turn it on and within a minute it shuts the music off.

Answered! View the answer I have this problem too

Is this a good question?

Score 2


i also find that although my jam speaker is always plugged in it mysteriously powers off almost immediately-what is going wrong?


Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

Ever fixed something? That’s Genius.

Share your repair story with #ImAGenius

We Are All Geniuses

Share your repair story with #ImAGenius

3 Answers

Chosen Solution

Is this happening when you have it fully charged or powered? You may have a problem with your systems Bluetooth here as well. Try something else via Bluetooth does it work? And also try your Jambox off a different PC as well.

Was this answer helpful?

Score 3
Add a comment

Same problem

Only happens when listening to iheart

All other streaming sites work flawlessly

Was this answer helpful?

Score 1


That makes little sense. The OS manages the Bluetooth connection.

The app (iHeartRadio) only knows to pump the music to an OS interrupt service which then the OS sends to the output device: internal DAC for the analog internal speakers or headphone jack. Or to a digital connection which could be a USB. Ethernet, Bluetooth or WiFi port.

Are you sure the app is in its self failing to hold the data stream over the internet (ethernet or WiFi Network not reliable)? Sometimes we become over focused on the end result we fail to see the linkages from start to end.


Add a comment

Same problem, women's voice a minute later says powering off.

I am going to charge it several hours and see what happens. Make sure when charged have it plugged in and connected. I hope it is this simple.

If not, Will find manual and see what it says. Perhaps it is a feature need I g to be reset.....

Was this answer helpful?

Score 0
Add a comment

Add your answer

Sharon LoPiccolo will be eternally grateful.
View Statistics:

Past 24 Hours: 4

Past 7 Days: 56

Past 30 Days: 317

All Time: 13,532