Repair information for printers made by Canon.

199 Questions View all

Canon Printer MG6350 doesn't print support code 6000?

Canon printer pixma MG6350 doesn't print and showing suport code 6000?

Answer this question I have this problem too

Is this a good question?

Score 32

Comments:

Bought a Pixma 5520 and it is junk. Code 6000 constantly, and there is absolutely nothing blocking the feed. Manuals and customer service are useless. In addition, it uses an incredible amount of ink and the cartridges are hugely expensive.

Never again.

by

Go to Amazon and get your ink there. I got a 20 pack, 4 of each color for $18.95, Costco wants like $50-60 for 1 set of all colors.. I have had ZERO issues with this ink, not one that has been bad.. 4 large black and 4 of each color for $19 is a price you will never beat.

by

I bought a 5760 and there is no instruction book, just a couple of sheets of diagrams telling you how to unwrap it. Went to the web and found the official manual - of 833 pages of advanced and often self-contradictory text, where all I want is to begin at the beginning: to print, do this, to scan, do that, to copy, do the other. This is a complex and perhaps technically very good machine, but if you can't get it started, it's just a piece of junk. Support are friendly enough but nothing they have said overcomes the user-hostility of the machine itself and Canon's idiotic presentation. Buying Canon was a big mistake.

by

Error 6000 There is a set of sheets and can be removed from the back pocket of the printer

by

I have canon maxify mb2360 and it is showing error code 6000. Please advise?

by

Add a comment

10 Answers

Most Helpful Answer

From the canon support page, that error code 6000 list a couple possibilities such as a something preventing the feed tray from opening either by blocking the printer, an unseen friction, and a possible paper jam inside the printer.

http://www.canon-europe.com/Support/Cons...

Was this answer helpful?

Score 7

Comments:

Neither is valid

by

Add a comment

I noticed that when I turned on the device, the ink cartridge holder was on far left and it wasn't moving like it was suppose to. It was stuck. So I pushed it over a littler on left, turned on device and that seemed to work.

Was this answer helpful?

Score 5

Comments:

wow it works. I just push the cartridge holder to the left then it works again. Thanks Jonathan !!

by

Thank you, Jonathan Padilla. I have spent far more than an hour trying to find a fix for this and the Canon sites say nothing whatsoever about the ink cartridge carrier being stuck. Immediate solution. Sheesh.

by

Nope didn't work for me. But then I discovered another layer of the feeder mechanism inside the outer feeder cover. And lo and behold, a page stuck deep inside the printer. :o

by

I also had an "invisible" paper feed issue reported as error 6000 which the previous comment led me to check. Had to open the printer from the rear to get at the stuck sheet. Irritating that a stuck sheet cannot be reported correctly. My model is a MG7550, so approach may be slightly different.

by

The movement of the printer head is blocked by something. Either it is stuck or something is physically inside blocking the movement. See if that works.

by

Show 2 more comments

Add a comment

short version: fixed this by finding paper jammed in 2 separate places.

long version: Had 6000 and then 6001 error on MG7751. Paper had been repeatedly jamming at back of paper tray. First solution was to remove paper tray and then turn over printer on its side to find jammed paper underneath at rear. But that wasn't enough and I still had the 6000 and then 6001 error. Going deeper I found that I could remove the panel at the rear of the printer AND another curved component just behind that. This revealed another jammed sheet which was easy to remove. The two printer pieces were easy to put back in place. Then I had to restart the printer, after which it did that Canon thing of clicking a whirring for a few minutes before finally printing again.

Was this answer helpful?

Score 4

Comments:

Thank you - it totally fixed the problem for me! Knowing how the printer comes apart is so helpful.

by

Thanks! I just took out the two plates from the rear of my MG7751, had to cut the paper with scissors to get enough purchase to remove it, and it fixed the problem!

by

Add a comment

Do following:

  • Verify that your printer tray is properly set.
  • Remove the object they they are placed in front of printer.
  • Clean if there is any piece of paper or something else in printer.
  • Clean the encoder strip with soft cloth.

I hope with these points your issue might be resolved if not then check Canon Pixma Mg6350 Manual to troubleshoot your printer.

Was this answer helpful?

Score 1
Add a comment

Mine was a real paper jam on MG5650, so try looking for jammed paper first.

Was this answer helpful?

Score 0
Add a comment

Turn on the printer while holding the stop button, don't let go until the printer stops making noise or you get to the main screen. I don't know if this will solve it, but this is what I did and it cleared the error message.

Was this answer helpful?

Score 0
Add a comment

mine is MG7530 I noticed that when I turned on the device, the ink cartridge holder was on far left too and it wasn't moving like it was suppose to. but I pushed it over , and turned on device it did not work

just bringing the code 6000

Was this answer helpful?

Score 0
Add a comment

I have MB5070, actually when i opened the front cover and moved the ink with my hand to the right then found a lizzard stucked on the wheel kind thing, after removed the lizzard using scissor then the other half of its body got cut then disappeared , maybe felt under it, then the problem solved

Was this answer helpful?

Score 0
Add a comment

Canon printer pixma MG6350 does print. All the ink is going somewhere, but not on the paper. All tanks are replaced.

Was this answer helpful?

Score 0

Comments:

thanks to everyone, after trying time after time it's finally working!

by

Add a comment

i fix it by my self the problem is in the same paper holder the base so you need to push it down a bit (it pose spring) so it well be pushed after that restart it and it well work properly in sha allah

my regards .

Was this answer helpful?

Score 0
Add a comment

Add your answer

zoran will be eternally grateful.
View Statistics:

Past 24 Hours: 46

Past 7 Days: 266

Past 30 Days: 1,415

All Time: 68,970