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Repair guides for smartphones manufactured by LG that use the Android operating system (OS).

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Why phone suddenly shut down and I cannot open it again

My phone (LG-P768) suddenly shut down and i can't turn it on it didn't fell down nothing bad happen it just turn off automatically i check the battery with the same mobile and it's working.

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My phone is LG G2. Around 9pm awhile ago, I used it for around 5 minutes. Then around 11pm, I was about to check the time but it was already turned off and was not responding when I tried to turn it on. Please help me.

P.S.: I'd really appreciate it.

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My LG harmony 2 doesn't want to turn on and it was fully charge and it didn't felt or anything bad happen. Why do I do

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Bakit nag aotomatic shudown ung LG magna ko?? Mga 5mins ko ginagamit tapos magturnoff sya and then open agad..please answer may question..thanks po

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My phone (4 mobile) suddenly shut down and i can't turn it on it didn't fell down nothing bad happen it just turn off automatically i check the battery with the same mobile and it's working.

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my phone is Huawei y7 prime 2019 it suddenly shut down itself and I cant open it's back and see the battery co'z it wont open and I cant open my phone too. can somebody help me ? what do I need to do to open it again?

pleassee.help me

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4 Answers

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grace, try to remove the battery for a while, then reinsert it. If that does not help you may have to perform a hard reset. Performing a hard reset removes all data including the Google account, system data, app data, app settings, and downloaded apps. Only perform a hard reset if absolutely necessary. Pictures, videos and music are also removed.

  • Ensure the device is powered down.
  • Press and hold the volume down button then press the power button.
  • Note When the 'Permanently Erase' screen appears, release the buttons.
  • Press the Power button to perform the reset.
  • Press the power button again to confirm.
  • Note This boot process takes several moments, reference the progress bar located in the upper-right. If the device hangs or freezes, remove/replace the battery." from here. Hope this helps, good luck

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what if you cannot take out the battery

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With checking on another site - the advise was to hold the on button AND the volume down together for two mins - guess what - it worked!!

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my phone suddenley shut then open shut then open and its 100 help please

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Thank you so much for posting this!! My phone started working again!!

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Try putting your phone on charger and open it, it's a temporary solution.

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Try a factory reset. Assuming the phone is off, hold down power and volume down. When the LG logo flashes, release. Press power twice to confirm.

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grace will be eternally grateful.
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