my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?
So for all of those posting here unfortunately my uncle passed away and I'm trying to reset his iPad 2.
The problem with Apple is that with Mac laptops and desktops they are able to be returned back to factory settings like when you first get them.
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account.
In another words unless you can prove ownership or prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!