iPod Doesn't Play Music or Video
This iPod charges, and syncs to iTunes. But when it is turned on, it displays a sad iPod icon. If it is turned on after that, it comes on normally, you can navigate through it. Yet, when you try to play music, the count stays at 0:00. I believe the headphone jack is okay because when inserting and removing headphones, the play/pause icons in the corner changed. When you try to fast forward in the song, it still does not play. Additionally, videos do not play, and the iPod freezes when you try to.
I've narrowed it down to either the hard drive or logic board? Has anyone experienced and repaired this problem? Thanks for your help.
Is this a good question?