How to diagnose random freezes (prob hardware based)?
I've got a mid-2010 Mac Mini which had been flawless up until a week or two ago. Now, roughly once a day, I'm getting total random freezes. When the freezes happen, sometimes everything just stops (mouse won't move). Sometimes video goes berserk (horizontal lines of different colors). For this reason, I'm suspecting some kind of hardware failure.
Are there any guides to help me troubleshoot/di
Hello, I as well have the same mac mini (mid 2010), and after about an hour or so, the unit freezes up, no response at all. It requires a hard reset. Apple just replaced the logic board, and did a complete head to toe check, and all the hardware is fine. This behavior began after the last software update, and now I just installed a new update again, and I'm hoping for the best. Did you ever figure out what the cause was on yours? I could use all the help I can get. Thank you so much.
Hi, Me again, and since writing this inquiry, I have gained some knowlege.
The behavior of my mid 2010 mini has been consistantly poor. I too had the "bad RAM" problem.
I have built many computers, used as control units for several diferent government installations, and many of which are still in use, and the first time I have ever heard the term "bad RAM" with a low density RAM bar from Apple. I as well reconfigured my RAM and the problem will subside until the FSB gets accustomed to the reallocation of power, then you will experience freezes again.
Mine currently has 8GB and you can run away from the problem by simply changing the brand of RAM, or rotating the slots, but it will come back.
Under warranty, I have had 3 logic boards put in, I have about 12 replacement sets of RAM, 2 hard drives swiped out the airport cards (bluetooth & wireless) and reinstalled every OS a multitude of times each.
Applecare is now "considering" replacing my computer. The mid 2010 mini line is a lemon. Against my better judgement, I got tired of waiting for Applecare (2 years of this bs) and purchased a new 2.5 dual core mac mini, and it is quite solid.
Apple knows this because they will not replace the mid 2010 models, only substitute. I can tell you this, when it comes to vital components in important places, Apple has proven undependable.
Applecare has also been instructed to do whatever they can to limp these models past there warranties.
The sooner I get a replacement, the better. I shelved mine in waiting for the box to ship it back to Apple for its replacement. It has taken enough of my time already.
If Apple was paying me for QC and diagnostics fine, but I paid for their top of the line product and service, and it has left much to be desired.
You shouldnt have to coax something to work, or situate RAM a particular way to "get it to work". They are expensive little machines, and should perform accordingly.
Good luck to you, and thank you for the response.