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Sprout Channel Cubby Troubleshooting
Sprout Channel Cubby won't turn on ¶
Sprout Channel Cubby is not receiving power and wont turn on.
Drained/bad battery ¶
If your Sprout Channel Cubby won't turn on then it may just be the battery, if you plug it in and it only works while it is plugged in then the battery will need replaced.
if this is the case refer to this guide Sprout channel cubby battery Replacement
Device wont charge ¶
The other option other than a bad battery is that the charging port has gone bad and no longer charges the battery. It can be hard to tell if it is the battery or the charging port, one good way to check is to plug in the device if it doesn't turn on while plugged in it is the charging port. There is not much of a way to fix the device at home as it is attached directly to the motherboard.
The display wont show anything ¶
You turn on the device but there is no video being shown on it.
No picture/Cracked display ¶
If the front screen is cracked or if it no longer displays anything more than a black screen the chances are you will need to fix your digitizer. This is the cover over the screen and connects into the device internally.
Camera wont take pictures ¶
You attempt to use the front facing camera but nothing happens when you use it.
Camera is broke ¶
If the camera is not working then you would have to try and reconnect the camera to see if some of the wires got loose, if this is not the case then replacing the camera will be the next step.
Audio not working ¶
Your turn on your device but when using it no sound comes out.
Bad headphones ¶
While usually not the issue it is an easy fix and quick to check. This can be done with a new pair of headphones.
Speakers broken ¶
When speakers are breaking they commonly make distorted noise before breaking fully this is the first sign that the speakers are breaking. Once this starts to happen is is recommended to replace the speaker in the device
Trim is broke ¶
Your protective covering is no longer connected to the device.
Exterior trim is broke on the device ¶
While this is not a issue that will affect the device directly it is needed too keep the screen protected, the screen is fragile, and the trim should be replaced quickly. This is one of the easiest fixes for the device overall.