Razer Orochi V2 Randomly Disconnects

To preserve battery life the Orochi Razer V2 might go into a power saving mode

• First search “Device Manager” in your Windows Search Bar
• Click to expand the “Mice and other pointing devices” option
• Right click on the Razer mouse and select “Properties”
• Under “Power Management”, uncheck the option that allows the computer to turn off the device to save power
• Take these same steps for “Universal Serial Bus (USB) Controllers” and “Bluetooth Adapters”, in the device manager.

Sometimes uninstalling and reinstalling the mouse drivers will resolve this issue.

• First search “Device Manager” in your Windows Search Bar
• Click to expand the “Mice and other pointing devices” option
• Find the mouse in the expanded list and right click on it
• Click uninstall device
• Next while still in the Device Manager click “Human Interface Devices”, and right click the Razer mouse and uninstall it
• Now restart your computer, the mouse drivers will automatically reinstall

• Search “Razer Orochi V2 Firmware updater” on the internet and click on the link “Razer ochi V2 | RZ01-03730 Drivers & Downloads”
• Click on the first option which is the firmware updater
• Follow the instruction on the website in order to update the firmware

•  Secure Connectors Solution: Shut the mouse off and take out the battery. Using a dry microfiber towel (or cotton swab with a minute amount of isopropyl alcohol), clean the contacts on the battery and mouse, then allow them to air dry.
• Reinsert the battery firmly and be sure the battery door latches securely (no rattling).
• Use a different AA/AAA (a fresh one from a reputable brand alkaline or a fully charged NiMH). Weak cells can appear “charged” but they sag under load and cause dropouts.

• Try to place the dongle in a different USB port, and avoid the rear port
• Try cleaning the dongles USB Contacts using a lightly damp microfiber towel or cotton swab, and make sure it’s completely dry before plugging in again
• Try using a 6-12 inch USB extension, plugging it into your computer then plugging the dongle into it