Palm m105 Troubleshooting

Palm m105 will not power on ¶ 

You can't get your Palm m105 to turn on

Hold power button ¶ 

Before trying anything else, make sure you hold the power button long enough (3 seconds) to turn on the device.

Drained/dead batteries ¶ 

Make sure that you have two fresh/charged AAA batteries installed.

Refer to the Installing Palm m105 Batteries guide located here.

Blank display ¶ 

"You cannot see anything on the display, or the display is too faint or bold."

Test Application ¶ 

Before trying anything else, press any application button to make sure the device is turned on.

Contrast Settings ¶ 

Make sure that contrast settings are not set to the minimum value or maximum value.

Refer to the Checking and Setting Palm m105 Contrast Settings guide to check this setting.

Drained/dead batteries ¶ 

Make sure that you have two fresh/charged AAA batteries installed.

Refer to the Installing Palm m105 Batteries guide located here.

Resetting Device ¶ 

You may reset the device to restore the display screen and other settings to their defaults.

There are two different methods to reset the Palm m105, refer to the Resetting the Palm m105 guide to perform either a soft or hard reset of the device.

Bad mother board ¶ 

If the above solutions haven't worked for you, the problem is likely in the mother board.

Refer to the Replacing the Palm m105 Mother Board guide for instructions.

Data Loss Prevention ¶ 

Retaining information ¶ 

Follow carefully to prevent data loss

  • Be sure not to remove both batteries at once
  • Remove one battery and replace with new battery, making sure that a battery is in the unit at all times.
  • Repeat with second battery.

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