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OPPO N1 Troubleshooting
This is the OPPO N1 Android smart phone that was released December 10, 2013
Back cover replacement
My phone went skydiving without a parachute
The back cover has been broken or damaged
After dropping your phone the back cover may be damaged.
Use this guide to replace the back cover
My phone went for a little dip in the pool
Water damage to phone
The motherboard could be fried and may need to be replaced.
Use this guide to replace the motherboard.
Speaker and headphone cover replacement
Music so loud the cover cracked
The plastic cover has been damaged by some physical force
The plastic cover protecting the speaker and headphone area has been damaged.
Use this guide to replace the speaker and headphone cover.
Device will not turn on
Is it napping?
The phone has turned off and it will not turn back on
This is a common problem. For a hard reset follow these steps:
Connect phone to a charger for about one hour even if the screen is black to make sure the phone is charged.
After this time disconnect the phone from the charger and let the phone sit for about an hour.
Finally push and hold the power button until the phone turns back on.
Malfunctioning charging cable or connection
Inspect the charging cable and the wall outlet for debris or dirt. Try different outlets and cords to determine if it is a problem with the phone, charger or outlet.
Obstructed/bad dock connector
Inspect the micro USB dock in the bottom of the phone for dirt, debris, obstructions or obvious damage. Clean the dock connector with a toothpick, brush, or compressed air. If the dock connector is broken you will have to replace it with the correct part.
It is possible that the phone is on but nothing is visible because the screen is broken. You may wish to replace the screen using our guide.
O-touch area does not respond to touch
O-no my o-touch won't work
It may be possible to replace the O-Touch area or to have the phone replaced by the manufacturer.
Try updating to the latest version of the software you are using. Early versions of Cyanogenmod were known to have this issue.
Swivel camera does not work
The swivel camera was my favorite part!
Make sure the swivel camera is selected and that the phone has space on it to store photos.
It may be possible to replace the camera.
Rear camera does not work
Make sure the rear camera is selected and that the phone has space on it to store photos.
Broken rear camera
It may be possible to replace the rear camera.
Rapidly losing charge
I wish I could use my phone right now!
Battery is broken
You could consider replacing the battery.
Use this guide to replace the battery.
You may reduce the rate your phone loses charge at by using different applications or using your current applications for shorter time periods. You might also find the battery life is extended by reducing the brightness setting or turning off services such as wi-fi and bluetooth.
Loose home and volume buttons
"Is this supposed to wiggle?"
The home and volume buttons are not firmly in place and move around
Check this guide for instructions on how to remove the back plate to get to the buttons.
Broken SIM card tray
I hope this replacement is SIMple.
The SIM card tray will no longer hold the SIM card
Use this guide to remove the SIM card tray and replace it.
Clear as dirt.
I can't see anything behind the screen
You may want to replace the screen if you cannot have the phone replaced by Oppo. You can see our guide on replacing the screen.
Use this guide to replace it.
I can still see what's going on behind the screen
It is up to you whether it is worthwhile or not to replace the screen.