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Nostalgia GCM-200 Troubleshooting

This troubleshooting page will help you diagnose problems with the Nostalgia GCM-200 home gummy candy maker. Device not starting, too much heating up, any issues with power button or cable, sticking gummy jelly on the mold, etc. are given as follows.

Device does not turn on ¶ 

When the switch turned on, nothing happens to the device.

Faulty Power Source ¶ 

Plug into another outlet to see if that helps. Test the outlet with a different device to ensure the outlet is functioning. You may need to hit the "reset" button on the outlet to resume power flow.

Faulty power button ¶ 

Power button does not turn the device on. Cycle the power by switching the power on and off. Plug the device into a different outlet and cycle the power. If you still are not getting power to your device, you may need to replace your power switch. Follow this guide to replace your switch.

Wire getting in the way of the molds ¶ 

When removing it from the box uncoil the wire and let it straighten out and run it under the molds.

Candy does not melt ¶ 

Candy does not melt in the hearing pod

Not enough warm-up time ¶ 

Wait 5 to 10 minutes for the device to warm up before putting the candy in. If your device is plugged in, you've tried cycling the power and changing outlets, and there is still no heat, you may have a faulty heating coil. Follow this guide to replace the heating coil.

Excess candy/sugar used in the extractor head ¶ 

Make sure to only use the recommended amount of candy or sugar for the device. Overloading the extractor head can prevent the candy or sugar from melting completely.

Reduce amount of sugar if it overs the limitation .

Faulty heating element ¶ 

If the device takes a long time to warm up or does not warm up enough to melt the candy or sugar, it is likely that the heating element has gone bad. open the device by tools and check if heating coil is working properly or not . If heating coil is not working change it with replacement guide .

Smoke coming from heating element ¶ 

When you let the device warm up smoke comes from under the heater.

Excess candy or sugar floss build up ¶ 

if the device has been used for long time without any clean, candy residue might have left inside and might reach heating element, they might cause burning inside. Properly clean device every-time after using.

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