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Lenovo Yoga 910-13IKB Troubleshooting
Released in 2016, identified by model name 80VF (found on the bottom of the laptop).
This troubleshooting page will assist you in diagnosing problems with the Lenovo Yoga 910-13IKB.
Laptop Doesn’t Charge When Plugged In
The laptop does not charge when plugged in.
Faulty Power Adapter
Make sure that the power adapter is fully plugged in . If the computer is plugged in and shows no sign or response, the adapter may be broken. Consider purchasing a replacement adapter.
Battery Loses Charge Quickly
The battery runs out very fast or does not respond to being plugged in.
If you are certain that the power adapter is working properly, or the laptop will only power on when plugged in, then the battery is faulty. A guide for replacing the battery can be found here.
Laptop Doesn’t Connect to WiFi
The laptop doesn’t connect to WiFi.
Laptop is in Airplane Mode
Make sure that the laptop is not in airplane mode. Go to the laptop’s settings and ensure that airplane mode is off and WiFi is turned on.
If you have checked the settings mentioned above, it is possible that the WiFi router needs to be restarted. Power off and remove the cables from the router. Wait a moment, and plug everything back in and turn the router on.
Fingerprint Sensor Not Working Properly
The fingerprint sensor is not recognizing your finger.
Finger Hasn’t Been Registered
Make sure that you are using the same finger that you used to set up the fingerprint recognition feature. The sensor may be working as intended, but the laptop will only recognize fingerprints that have previously been set up. Windows has support for multiple fingerprints, so you can add a few of your fingerprints to expand functionality.
The Sensor is Dirty
Over time, the sensor may become dirty or greasy. Be sure to wipe the sensor with a microfiber cloth regularly to avoid this problem.
If the sensor no longer properly recognizes your finger, the sensor may be faulty. A guide for replacing the sensor can be found here.
Speakers Are Not Working Properly
The speakers sound muffled, distorted, or are not making noise at all.
Debris in the Headphone Jack
Check the laptop’s audio jack to make sure that there is no debris that might interfere with audio play. Clear the jack of any foreign objects.
The Speakers Have Been Muted in the Settings
Open the sound settings by clicking on the sound icon in the bottom right portion of the taskbar and select “Open Sound settings.” Select “Choose your output device” and make sure the volume is not muted.
The Speakers are Distorted or Muffled
The speakers may be blown out and need replacing. For information on how to replace the laptop’s speakers, visit the guide here.