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Stereo Will Not Turn On
You may be having trouble turning the stereo on.
Blown Fuse
If the radio will not turn on, first check the fuse located on the back of the radio. If the fuse is burnt, replace with a fuse of the same amperage rating. The guide to replacing the fuse can be found here.
Loose Wiring Connections
Check the wiring on the back of the radio. Make sure wires are connected properly and are in the right location. Also look for wiring shorts. This can happen when two or more wires and their bare metal surfaces are touching one another.
Face Plate Disconnected
Check the faceplate to see if it is attached securely to the head unit. A loose connection can be the cause of the problem. This guide shows you how to reattach the faceplate.
No Sound Can Be Heard
The audio coming from the KDC-BT565U cannot be heard.
Volume Turned Down
Adjust the volume to the optimum level using the volume knob. The unit’s volume may be turned down to 0 in its factory setting.
Loose Wiring Connections
Check the cords for loose connections. Check connection to the device, the connection to the KDC-BT565U, and the cord itself. Sometimes faulty wires may not appear bad. To rule out the root cause, test each connection independently: try connecting different devices to the KDC-BT565U, try connecting the input device to different outputs/speakers, and lastly, try a different cord.
Disc Cannot Be Ejected
The disc in the KDC-BT565U will not eject.
Eject Needs To Be Forced
Sometimes a disc will be situated in the CD drive in such a way which prevents a normal, gentle eject. In these cases, you can press and hold the eject button to forcibly remove the disc. If this does not solve the problem, reset the unit.
“TOC ERROR” On Display
”TOC ERROR” message appears on KDC-BT565U screen.
Disc Not Properly Inserted
Make sure the disc is clean and properly inserted. If the CD was inserted upside down, first try and eject the disc. If having ejecting problems, press and hold the eject button to forcibly remove the disc. Once removed, flip the disc, and reinsert it into the unit.
“NA FILE” On Display
”NA FILE” message appears on KDC-BT565U screen.
Audio File Not Supported
The KDC-BT565U only supports MP3 (.mp3), WMA (.wma), and AAC (.aac) files on discs and only supports CD-R, CD-RW, and CD-ROM media discs.
USB Device Cannot Be Read
USB device not working with KDC-BT-565U.
Device Not Plugged In
Connect a supported USB device, and change the source to USB again.
Unsupported USB File System
The KDC-BT565U only supports USB storage devices with the FAT12, FAT16, or FAT32 file systems. To use these, you can reformat your storage device to these file systems on your computer, re-copy the media files, and try again.
Device Needs Resetting
Reset the power on the device, reconnect, and change the source to USB.
Files Are Corrupt
Copy the files and folders onto the USB device again. If this does not solve the problem, reset the USB device or use another USB device. If the problem persists, the files may be corrupted and unusable. This can be the case if “READ ERROR” is seen on the screen.
File Type Are Not Supported
Connect a USB device that contains playable audio files. Playable audio files on USB include: MP3, WMA, AAC, WAV, and FLAC. This can be the case if “NO MUSIC” is seen on the screen.
“READING” Keeps Flashing On Display
”READING” flashing on the screen of the KDC-BT565U.
Too Many Folder Levels
Do not copy too many hierarchical levels or folders to disc. Try reducing the amount of folders On media. If the music files are under the folder structure of `music/artist/album/`, consider just `album/`.
Bluetooth Will Not Function
Bluetooth in KDC-BT565U not working.
Bluetooth Not Connected
Search for the Bluetooth device again to make sure you have secured a proper connection with your device. You can refresh the search for Bluetooth devices under the Bluetooth settings page on your device.
Device Not Paired
Make sure you have entered the same PIN code to both the unit and Bluetooth device when prompted. If this does not work, try deleting the pairing information from both the unit and the Bluetooth device, then perform pairing again.
Correct Characters Are Not Displayed On Screen
Your song/album/artist names are not being displayed on the KDC-BT565U screen correctly.
Unsupported Characters Used In Song
The KDC-BT565U can only display uppercase letters, numbers, and a limited number of symbols. If the song playing has uncommon characters in the song, album, or artist name, the KDC-BT565U might not be able to display them accurately.
Unsupported Characters Used In Display Language
Depending on the display language you have selected, some characters may not be displayed correctly. The KDC-BT565U comes only with a set amount of characters and based on the language, some might not show up correctly since the unit was only loaded with so many usable characters.
33 Comments
When I put the stereo on Bluetooth it just reads ‘please wait what can cause that and how do I did
Keith Jordan - Reply
I can't get my stereo to come out of Pandora mode it says check Pandora don't even know what that means
Marvin Iiams - Reply
My Kenwood stereo will not come out of Pandora mode it says check Pandora I don't even know what that means
Marvin Iiams - Reply
‘USB 03 ‘ Flashing on the screen…i've restart many time but its not working.
Kenwood mahindra bolero
promachithung - Reply
Bluetooth connects an reads the right file on stereo but I get no sound. Yes I turned the volume up an down, tried reconnecting, an powering off stereo. Nothing works?
Matt B - Reply
Same problem. It was fine last week. Did you ever find out a solution?
Jax Hyde -
When I make a call i can hear person I am calling but they can't hear me and my front speakers aren't working
Cindy e
Cindy Edmiston - Reply
My stereo keeps saying rear USB unresponsive. It doesn't let me change source and if I do I get the same message
Elias Miguel - Reply
“Check Wiring then turn on”
New unit, no corrosion.
About to try wiring over again
Any advice would be awesome, thanks
Mason Thomas - Reply
Hi, I have a KDC-BT710DAB fitted in my van and has been working perfectly well since it was installed in October 2017. However when I now try to use the dab radio it just shows a dab2 error message, I’ve tried to change the band and update the listing but it does not respond.
Every other function works fine, I would be very grateful for any advice you may be able to give.
Many Thanks.
Andy.
Andy Lee - Reply
Hi, kenwood kdc546bt display black but stereo working so I can't connect my phone blutooth.
I have to change display or something different problems ?
Cheema - Reply
My device paired up ok. I can hear the person I'm talking to but they cant hear me… everything else is fine
Michael Mayberry - Reply
My new Kenwood DNX966XR. Was professionally installed sept1. It worked fine for 8 days. For no apparent reason the error message appeared “ please move the vehicle to a safe parking area and turn the ignition off and back on again”. I contacted installer they have never heard of this error message, said they would investigate. No response yet,
The cameras work but nothing else not even the associated USB ports. It is Sunday and driving across Northern Ontario.
suggestions?
Lorne Clark - Reply
My system doesn’t power on at all ?
Kailin Blash - Reply
i have a kenwood kdc - x693 cd receiver why does it burnout the fuse every time i put one in
Daniel Santiago - Reply
With a black screen the blue lights on the side come on for about 3 seconds and then turns off and nothing any suggestions
Dan Alexander - Reply
The KENWORTH stays lit on the radio (and for about 30 minutes after the truck is shut off). Thr radio makes a very lite ticking sound when the radio is turned off. It's a 2018 t680
rmbeyenhof - Reply
DNX451RVS Cannot turn on without ignition
Andrew Chadwick - Reply
what does error code…….”Miswiring DC Offset Error: mean?
Michael W. - Reply
I have a Dmx5020s and the clock keeps jumping 3 hours how do I stop this happening
Scott - Reply
My kenwwod kdc car stereo picks up radio signals and cuts off other functions
Victor Michael Feodorov - Reply
The clock shifts to 8 hrs off every time I set it!! How do I fix?
DD Hansen - Reply
Sat ded ha fuse sai hi
Iqram naddafi - Reply
My radio screen stays black but the back up camera works fine
Nicole Irizarry - Reply
My Kenwood screen constantly rotates a "Bluetooth Flac Sirius" screen, androidauto" screen and "apple carplay" screen. Will not stay on a radio or Bluetooth screen
Johnny Johnson - Reply
When I try to make a call hands-free I can hear the person but all they hear is a clicking sound any ideas what is causing this?
ktwachter44 - Reply
My Kenwood show send service & protecting on display
radhe shyam - Reply
Everything is on. Deck, bass amp, and four channel amp are all on. Deck is playing shows on the EQl but no sound whatsoever
Shauna B - Reply
My stereo just flashes the screen white ;( what can I do
Britney Vazquez - Reply
I can hardly hear my stereo at full
Jack Pearson - Reply
Try restarting your Kenwood stereo and switching the Bluetooth on and off on your phone if your device won't link.
RV Zone - Reply
My right side of the steros speaker "s don't play.how can I fix it?
Cheryl mckenna - Reply
For some reason my remote is not working has new battery the remote look like new is there something in the settings I'm missing?
Glenn N - Reply