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Buttons are unresponsive
JBL Flip 3 buttons are not working
Possible underlying causes
Check that device is powered on
Check to make sure that your device has been turned on.
Check battery to see if it is dead
Check the device’s battery to see if it may be dead, and charge or replace the battery as needed.
Consider Any Exposure Device Has Had to Water
Although the JBL Flip 3 speaker is splash-proof, buttons may become unresponsive if they have experienced extended exposure to water - e.g. the device has been submerged in water rather than simply splashed.
Sound cuts out
Audio plays intermittently or drops out suddenly
Possible underlying causes
Bluetooth connection at edge of, or beyond range
If your device is outside of the working range of the bluetooth transmitter, the sound may cut in and out, or drop out suddenly.
Objects interfering with bluetooth signal
Large and/or dense objects between the JBL Flip 3 and the source of audio may interfere with signal transmission, resulting in cuts and drops in audio. Ensure a clear, unobstructed path from the source to the JBL Flip 3.
Device won’t charge
Device battery wont retain, or begin to charge
Possible underlying causes
Check outlet
Ensure the charging cord is properly plugged into a functional outlet.
Check charging cord
If there are exposed wires on the charging cord, or if the charging cord has experienced some trauma, then the problem may stem from the charger rather than the device itself.
Plug in properly
Make sure the cord is plugged in the device all the way.
Unresponsive Bluetooth
JBL Flip3 won’t connect to Bluetooth properly
Possible underlying causes
Turn on device
Ensure that the device is turned on properly
Unplug any conflicting speakers
Check to see if you have headphones or an overriding AV cord into whatever you are attempting to connect to the JBL Flip
Reconnect music player to speaker
Delete the Flip Speaker from your device’s Bluetooth’s memory and reconnect
Distance from Speaker
Ensure that you are not too far away from the speaker to properly connect
Device won’t turn on
The device will not respond to the power button being pressed.
Possible underlying causes
Battery is Broken
The battery may be broken and need to be replaced. (Link to battery replacement page)
Short Circuit
A circuit may have broken due to potential water damage, resulting in the need to replace the circuit board. (Link to circuit board replacement page)
Device isn’t charged
Plug the device into the charger. Allow the device to charge before attempting to turn on the device again.
Charging cord is faulty
Plug in the device with a new charger to check if the fault is in the device or the charging cord.
Reset the Device
Hold the power button for approximately 30 seconds to reset the device. The device may begin functioning after resetting.
Team
USF Tampa, Team S1-G2, Leahy Spring 2017 Member of USF Tampa, Team S1-G2, Leahy Spring 2017
USFT-LEAHY-S17S1G2
5 Members
17 Guides authored
88 Comments
its been only one week i bought the jbl flip 3. i bought it from japan and brought it in Bangladesh through my cousin. After using it from the 1st day, i have been facing the problem, its taking "auto restart" even though having enough charge left on the speaker. But if i play the speaker connecting through charger, it isn't making any trouble then.
I am looking for urgent solution for the problem.
(P.S. i have updated the firmware version of the speaker too)
Mehedi Hossain Onik - Reply
i had same problem
Brian Knoop -
I am having same problem … how did you solve it ???
Joshi Namdev -
Please tell me how find JBL flip 3 battery and how to replace it ???
Gaurav Kushwaha - Reply
My speaker isn't charging. It's new and on its second charge and the first light goes on when it's connected to power and it flashes but after leaving it charge for an hour or two the same light is still flashing and when try to turn it on the red light comes on and then goes off again.. what do I do?
Taylor - Reply
ehh, i have this problem too. but i guess the battery are already dead, you have to take it to the warranty or just change the battery by yourself.
Darkks GT -
I have the same problem, I tested the battery and this good
o.hasse -
I am having the same problem. Please help!
vallejos.juan -
i sm facing the same problem can u please help.
Ashish Sharma -
Did you get solution to your problem? I am facing same issue…now
Yogesh Patrikar -
I have the same problem. I’ve replaced the battery once, thinking maybe I had a bad battery, but … I got my supplier to ship another battery and that does not appear to be the problem. The first light comes on like it wants to charge the Flip3, but it never graduates up the scale to the high level lights. And, unfortunately, it doesn’t play music, though it is located by the Bluetooth on my cell phone.
Andrew Lietzow -
Same experience, did you resolved this issue?
Johnrey Grueso -
I have same problem Mehedi has......... unfortunately nobody answers his question....
Ed Eagler - Reply
I have same problem Mehedi has,........ can somebody answer us?.....
Ed Eagler - Reply
Reseting the speaker by pressing the power button for 30 secs and forgetting the speaker on the phone did the trick for me
bfly75 -
iFixit is bullshit! To reset the device 1. Turn on the device 2. Press Plus and play/pause till the device turns off!
Julian Str - Reply
Indeed today my previous trick did not help anymore. Indeed reseting is done like you say. Although the icons look like Plus and Phone on my Flip 3. Red light will appear then speaker will power off and reset.
bfly75 -
Having problems with my bluetooth. Tried forgetting it on my device then did the plus and play/pause reset but it's not discoverable
Rohan -
after i reset it how do i turn it back on because just pushing the power button won’t work
emma -
I just bought the JBL flip 3 it was working since 2 days and now it connects but no audio is heard or any sound is played , any solution for this guys ?
Dhyey M Savani - Reply
I'm having the same problem. Any answers?
mikiecentral -
Two friends connected their smartphones to my flip 3. How can i remove those bluetooth connections from my flip 3? Each time they connect theire phones they connect to my flip
edcan - Reply
Just reset the device…To reset the device 1. Turn on the device 2. Press Plus and play/pause till the device turns off!
Sava Andjelic -
I have a flip 3 and flip 4. When i turn them on and the press the connect button on both they don't connect. How do i get a 3 and 4 to connect?
Phil Hanna - Reply
You can’t they run on different software I had to exchange 4 for a 3
Paul mack -
I use my JBL Flip 3 with a AUX cable, and am running into issues. The speaker evidently has some kind of programming that detects when there is input from the AUX and allows audio through, and it often won’t detect the music at all (resulting in no audio output). More troublingly, whenever the music is played too quiet, the speaker simply switches off the audio (deciding that because the input level is so low, it probably doesn’t exist). What I want to know is if their is way to manually switch off the audio detection and just force the device to assume that there is ALWAYS input from the AUX.
The Finkie - Reply
Strange… I’ve got it connected via Bluetooth to my laptop (which I would assume is more stubborn with sound detection) and I can get my volume down to 1% and it still plays - it will turn off the speakers (but not the Flip 3) after 10 seconds of absolute silence though, and turn them back on when I start playing. If you have a smartphone (Android or iOS) could try downloading the “JBL Connect” app - it gives a few extra controls over the device including renaming it, disabling the sound effects, and updating; which may fix the problem. Sadly, a lot of modern portable speakers force this sort of sound detection power saving now, even while plugged into a power source. But you could give that a try too
Adam “AJ” Walsch -
I have been through all the steps outlined in the manual but I can not get the speakers to play stereo, will only play out of one speaker. What do I need to do
Paul mack - Reply
U need to get the jbl connect app
Phoenix Martinez -
I f u have two jbl flip 3's that is
Phoenix Martinez -
I just got the jbs flip 3 and took it out of the box and charged it. It connects to my phone and everything but no sound comes out. There's not even any sound when I turn it on and when I connect Bluetooth like I've seen in videos
Amber Poindexter - Reply
I just got the flip 3 and no sound comes out what so ever. When I turn it on, no sound. Connect Bluetooth, no sound. Try to play music off my phone, no sound
Amber Poindexter - Reply
My jbl flip 3 is working perfectly but when I charge it for a while, it'll say fully charged but it doesn't last very long. Any suggestions on what to do?
Chandler Cadmus - Reply
My jbl flip 3 sounds perfect but when I charge it all the way it doesn't last at least 1 hour. Any suggestions?
Chandler Cadmus - Reply
My jbl flip 3 wont charge or turn on even after i held the power button down for 30 seconds and it hasnt gott wet with water i dont know wat to dom
Jose chavez - Reply
Sir my jbl flip 3 is producing unusual sound and it gets battery empty afterwards. help please
rex.jasme - Reply
My speaker is dead but as soon as I plug it in it shows 4 bars and the 5th one is blinking but as soon as I unplug it, it goes back to 1 or 2 bars. PLS HELP it’s getting annoying
james charland - Reply
hi there !
after falling (badly according to rumors) the classical 1R5 inductor was moving freely in the box…
opened, soldered… it all sounded good for 15 minutes.
BUT… all of the sudden cracks and noises were voiced by speakers without explanation nor source (blutooth).
I noticed the jack-in connector on the board is damaged : could it be the reason ?
analog disturbances caused by internal heat ? or whatever ?
or could it be my job on 1R5 not giving full satisfaction?
VIPH - Reply
I just got a new(er) iPhone and the JBL Flip 3 wouldn’t pair or show up in the list of Bluetooth devices on the phone. I put the speaker in pairing mode, held the Bluetooth button down on the speaker and it finally showed up on the phone and paired. I also had the aux cord hooked up between the phone and speaker, but I doubt it had anything to do with it.
mojou812 - Reply
I ❤️ you. Lol! Finally got it to work! Thank you!
thecallahanz -
My speakers pause play phone and Bluetooth buttons are not working please help!
marcusjbright36 - Reply
Mine one has bad contact with the 3.5mm AUX input hole. Is it possible to fix? and how? Thanks for helping.
armeezy4416 - Reply
My flip 3 won’t take a charge. I played it till it quit then tried to charge it. a red light comes on but doesn’t charge.
georgehuye - Reply
Same thing happend to me took it out used till the charge went completely dead when I charged it the red light stayed on and won't charge nor come on
elenafelix1101 -
Hold power down for 30 secs
Harry -
My JBL Flip 3 works fine except I cannot get it to turn off once it is turned on, and the volume (+) and (-) buttons don’t work. If I hold the minus sign (on the casing) for a few seconds, the volume does not respond, but I get an audible code “71” from the speaker. I looked in the manual for code 71, but didn’t find anything addressing this problem. How do I fix this problem?
matforced3 - Reply
Nu flip 3 wont get the update in the JBL connect app and really wish that it got the update can anybody help me ?
Dylano Brink - Reply
I left my JBL Clip 3 charging and now the red light wont turn off, it’s just a red light, it’s not blinking. It doesn’t turn on either, what should I do?
Cristhian - Reply
Had the same problem. Held the power button down for 30. Works perfectly
Harry -
My jbl flip 3 speaker turns off when connected to Bluetooth and it turns back on itself it only works well when I’m charging it. Pls I need an urgent solution
olabisi salawu - Reply
Holding the power button down for roughly 30 seconds corrected the problem with my Clip 3 when the charging light stayed on after removing the charging cable. I was using a longer cable for another device that included the same plug when the problem occurred. I’ll guess I’ll have to stay with the much shorter cable that came with the unit, or could have just been a fluke when using the longer cable.
David - Reply
Everything works on my JBL clip 3 waterproof speaker but my sound will not come on the guitar sound or anyting. Is the speaker gone out?
Tony play list Tony Rivers - Reply
My Flip 3 worked great yesterday. Took it to work this morning, no sound coming from it! It hooks up to my phone fine… just no sound! WTH! Battery is fully charged. Tried doing some things I saw on this site to maybe reset it… nothing works to bring it back. It is 2 months old, and I have not abused it! It is an original, too! Was a nice gif from my wife, hate to,tell her it ain't working already!
ZaneGrey - Reply
I pressed and held down the + and bluetooth button on my jbl 3 speeker after 10-15 sec. It powered of and wont turn on now …. What do I do?
sheri bowers - Reply
While i switch on the JBL Flip 3 SE, there is a weird broken low sound coming out, and the button light is not turning blue. It is not connecting with bluetooth.
Abhijit Mallick - Reply
I have the same problem with my Flip 3 SE. There's no Feedback sound when i turned it on. Device cannot be connected through Bluetooth, the light cannot turn blue.
Rinmawia Huha -
Distortion in the speaker can equalizer be adjusted
kevin miyasato - Reply
Why does my JBL flip 3 make a beeping noise then 2 sec later it turns off.
trinna602 - Reply
my thing says it is connected to my device but no sounds coming out of my speaker just the device
Eve - Reply
My Flip 3 won’t charge fully, and when it is charged fullest as possible, it lasts for about 3 songs when it goes off again. Furthermore, there sometimes is a cracking sound when the bass kicks in. The question I have is whether the above described situation will be fixable or not?
Bas - Reply
Have the same issue.
Nelson Moreno -
i don’t see my particular issue listed. After I power it up, the power button turns blue and the echo-ing tone sounds twice. The phone says the connection is possible and it’s right next to the speaker. It has worked flawlessly for about 3 years. The problem started I assume, as a result of a tip-over and momentary red light on the device. Charge lights indicate 4 of 5.
Stephen Bushway - Reply
sorry, I meant “not possible”.
Stephen Bushway - Reply
I love my Flip 3 speaker, but every once in awhile it shuts off while playing a song from my iPhone! Is there and connection to the volume that may cause this? I do warmups for a group and it’s only one song, but after a few minutes it stops! Starts up as soon as I turn it back on! Any suggestions ?
Nancy Ziech - Reply
hello my JBL turned off at once when she still had 2 battery points.Since impossible to turn on, when I charge the power light comes on but when I press nothing .she did not suffer a violent shock thx for help
CARRON - Reply
Hello my Clip 3 always showing steady red light after I charge and I cannot connect
Arl Manal - Reply
my jbl flip 3 keeps disconnecting when i connect to bluetooth… once it gets connected.. and if i play a song.. it disconnects….. pls help? and not able to restart device as well… tried holding power button for 30 or more seconds… also tried holding the volume + and call button together… nothing happens…. anyone ? need help…
keveenjohnson1 - Reply
The buttons are not responding and I can't get it to turn off
Elizabeth Thompson-Perez - Reply
My speaker shows me full charge past a few minutes when it goes off asking for battery. When the volume is high it begins to sound like if something is burning on the inside and the lights are like in page with the bass. Any help?
Nelson Moreno - Reply
Auto restart ho raha hain
Somdeep Bhawal - Reply
I have reset my jbl3 and it isnt coming on but it is still taking charge.!!!
rrrkilla - Reply
is there any way at all to turn off the bluetooth function?? it seems to switch on automatically now even with a minijack cable plugged in, and the neighbour can play music through it!!
Simon Whetham - Reply
Is there any kind of a blink code with the JBL Flip 3? I get 10 white charging light blinks and then it does a quick reset and blinks 10 more times.
john - Reply
Otherwise it doesn’t work. My phone shows it’s connected but no sound comes out. When off the charging cord it won’t turn on.
john -
I have also facing same issue…I bought this speaker just 2 days ago
Ajay Verma - Reply
I would like to play my portable FM radio thru my JBL Clip 3 but when I connect the AUX, it doesnt play thru the speaker. Please let me know if this should work?
John Wilson - Reply
It takes a while to switch to aux
tony prywata -
My JBL Flip 3 SE isn't responding. When turned on there's no feedback sound and the bluetooth connection won't work. Charging and turning it on is possible. How can i fix this, Please
Rinmawia Huha - Reply
Bonjour j'ai une jbl flip 3 essential
Est mon ami a appuyer sur Bluetooth et lecture pendant plusieurs secondes la jbl c'est éteint mes impossible de la rallumer
Mes quand je la met en charge elle charge
joachimdu66000 - Reply
My flip 3 wasn't powering up. I plugged it in and held PLAY and BLUETOOTH for about 15 seconds and it unlocked.
tony prywata - Reply
The flip 3 here is connecting to device but not sounding out… what could be the problem
hollaryemyoyeleke - Reply
My jbl flip 3 won’t turn on but when I put the charger in it’s fully charged and everything butt no buttons will respond.
Ryan Klodaski - Reply
When I plugged in for charging the red light came on but after several hours it didn’t charge. Left it on over night and now the red light indicator will not go off and the buttons are unresponsive.
victorjmoreno - Reply
I got flip 3 two months ago and the speaker won't charge now, something went wrong with the jack. There has been no physical damage to the speaker and it just suddenly stopped charging. How is it possible? And is it possible that it's because I used an inappropriate adapter to charge it?
vidhi jayant - Reply
I bought a used Flip from Ebay but it has no rubber flap covering the power + usb slots - is it possible to get this part replaced?
Luke Sidell - Reply
My JBL Flip3 is charged, paired and connected, but we are not getting any sound. Volume buttons are turned up all the way. We also no longer get the start up tones when turning the speaker on.
ssmkrueger - Reply
My jbl clip 3 potentially damage due to drop.
Sound come up very slow with some sort of disturbance like radio. Any way to fix this issue?
Sumit - Reply
my jbl flip 3 wont turn on after changing the charging port. its fully charged but it wont work if unplug
Miss D - Reply