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JBL Flip 3 buttons are not working

Check to make sure that your device has been turned on.

Check the device’s battery to see if it may be dead, and charge or replace the battery as needed.

Although the JBL Flip 3 speaker is splash-proof, buttons may become unresponsive if they have experienced extended exposure to water - e.g. the device has been submerged in water rather than simply splashed.

Audio plays intermittently or drops out suddenly

If your device is outside of the working range of the bluetooth transmitter, the sound may cut in and out, or drop out suddenly.

Large and/or dense objects between the JBL Flip 3 and the source of audio may interfere with signal transmission, resulting in cuts and drops in audio. Ensure a clear, unobstructed path from the source to the JBL Flip 3.

Device battery wont retain, or begin to charge

Ensure the charging cord is properly plugged into a functional outlet.

If there are exposed wires on the charging cord, or if the charging cord has experienced some trauma, then the problem may stem from the charger rather than the device itself.

Make sure the cord is plugged in the device all the way.

JBL Flip3 won’t connect to Bluetooth properly

Ensure that the device is turned on properly

Check to see if you have headphones or an overriding AV cord into whatever you are attempting to connect to the JBL Flip

Delete the Flip Speaker from your device’s Bluetooth’s memory and reconnect

Ensure that you are not too far away from the speaker to properly connect

The device will not respond to the power button being pressed.

The battery may be broken and need to be replaced. (Link to battery replacement page)

A circuit may have broken due to potential water damage, resulting in the need to replace the circuit board. (Link to circuit board replacement page)

Plug the device into the charger. Allow the device to charge before attempting to turn on the device again.

Plug in the device with a new charger to check if the fault is in the device or the charging cord.

Hold the power button for approximately 30 seconds to reset the device. The device may begin functioning after resetting.

43 Comments

its been only one week i bought the jbl flip 3. i bought it from japan and brought it in Bangladesh through my cousin. After using it from the 1st day, i have been facing the problem, its taking "auto restart" even though having enough charge left on the speaker. But if i play the speaker connecting through charger, it isn't making any trouble then.

I am looking for urgent solution for the problem.

(P.S. i have updated the firmware version of the speaker too)

Mehedi Hossain Onik - Reply

i had same problem

Brian Knoop -

Please tell me how find JBL flip 3 battery and how to replace it ???

Gaurav Kushwaha - Reply

My speaker isn't charging. It's new and on its second charge and the first light goes on when it's connected to power and it flashes but after leaving it charge for an hour or two the same light is still flashing and when try to turn it on the red light comes on and then goes off again.. what do I do?

Taylor - Reply

ehh, i have this problem too. but i guess the battery are already dead, you have to take it to the warranty or just change the battery by yourself.

Darkks GT -

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