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Fuzzy Screen Output
The projector output is blurry/fuzzy.
There are wires disconnected.
- Check to make sure all of the wires connected to the projector and the device you are projecting from are tightly connected. Sometimes unplugging a wire and plugging it back in can be the simple resolution.
The lens is not focused.
- Your projector just simply might not be in focus. Make sure the projector is turned on, locate the focus ring, and turn the dial until the projected image comes into focus and appears sharp.
The lens is scratched.
- Take a close look at the glass covering that is protecting the camera (where the picture is projected out of). Regardless of how it looks, try cleaning the lens. If this still does not help, check to see if you can see any scratches. If the lens appears cracked or scratched the next step is to replace the lens.
Cannot Power On With Remote
When pressing the power button on the remote, the projector does not respond and power up.
The remote is not being pointed directly at the projector.
- Make sure to point the front end of the remote directly at the projector device and press the power button. The signal should then power on the projector.
You are not within the device’s range.
- You could be trying to turn it on from too far away. Get closer to the projector, and make sure you are in the 15 ft range. If you are too far, the signal from the remote may not reach.
The projector is not plugged into a power source.
- Make sure the projector is tightly plugged into a power source.
The batteries in the remote are dead.
- Your remote may need new batteries. Open the latch in the back of the remote and replace the old batteries with new ones.
The device is overheating.
- The temperature light located on the top of the projector will be lit up if your device is overheating. If the light is on, unplug the projector and let it cool down. Once it has cooled, plug it back in and try it again. Make sure to turn your projector off when it is not being used.
The Bulb is Dimmed
The bulb in the projector is dimmer than usual, causing a decrease in the brightness of the projected image.
The bulb is not screwed in.
- Sometimes the bulb is not screwed in tightly enough or at the wrong angle. Try taking the bulb out and try screwing it in again.
The bulb needs to be replaced.
- If the bulb happens to be dead, inside the projector’s lamp, replace the bulb with a new 220W SHP bulb.
Device Is Overheating
The device is hot to the touch.
Vents are obstructed.
- It is possible that the device’s vents are obstructed. The device has an intake vent on the side of the focus lens and a heat vent on its opposite side. Ensure that neither vent is obstructed and that the projector isn’t placed on a tablecloth or other soft covering that may block the vent.
Dust is built up.
- It is possible that dust may be blocking either the intake or exhaust vents. With the device powered off, check the vents for excess dust build-up and clean as needed.
The fan is blocked.
- The fans within the projector may be physically obstructed. Turn on the device and listen to see if you can hear the fan’s startup. Check to see if you can see anything physically blocking the fans from spinning.
The fan is broken.
- The fans themselves may be broken. With the device powered on, check the exhaust vent to see if any airflow can be felt. If not, you may need to replace the fan.
Device Powers Up But Still No Image
The device turns on, however, no image is being displayed.
The lens is blocked.
- The InFocus projector comes with a lens cap. Make sure this cap is taken off so that you can see the picture!
The projector is not plugged into the laptop.
- The projector may be on, but its connection to the laptop or streaming device is faulty. Try to unplug and plug the HDMI cord.
The image is temporarily turned off.
- Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
All necessary cables are not correctly connected.
- The cords may be plugged in, but they may be plugged into the wrong ports. The back of the projector has many ports labeled such as HDMI, audio, as power. The computer/streaming device should have an HDMI cord connecting the two devices.