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Device Automatically Shuts Off
During normal operation your vacuum shuts off without warning. It may not turn back on until after a minute or so.
Not properly plugged in
Ensure that the vacuum is properly plugged all the way in and that the plug is not being pulled out out of the wall by using the vacuum. If you suspect the outlet is faulty, try plugging a working lamp into the outlet and seeing if it illuminates.
Overheating motor causing an automatic shutoff
If a vacuum motor overheats due to poor airflow, the vacuum will automatically shut off. This is most commonly caused by an air passage that is plugged by hair or dirt. Refer to the leaky hose guide to remove the hose, then inspect for hair or dirt clogs.
Sudden Loss of Suction
There is no longer suction coming from the vacuum cleaner, preventing it from cleaning floors.
The Bag Is Full
If a vacuum has a full bag, the vacuum will sound like it is working but be unable to suck up additional dirt. If the bag is full, try emptying it and see if that restores suction power.
The Accessory Hose Is Clogged
Vacuum hoses can become clogged by large particles over time. Try following hose replacement guide and inspecting if you have suction where vacuum hose connects. If you have suction where the hose connects but not after the hose, your hose probably has a clog in it.
The Vacuum Isn't Airtight
If there is a hole in your vacuum lines somewhere, air will be sucked in there and not from the vacuum hose. Try feeling around the vacuum and see if there suction somewhere other than the hose. Often this will happen around areas like where the bag attaches or at the hose connector.
Burning Smell Coming from Device
Any sort of burning smell is coming from the device.
You're Plugged Into a Faulty Outlet
This can be checked by plugging into a different outlet. Having the device plugged into a faulty outlet can cause the plug to heat up and possibly burn plastic.
The Electric Motor is Overheating
The vacuum could possibly smoke if the electric motor is overheating. This is remedied by emptying out the bag and clearing any debris that would block airflow to the motor.
The Motor is Being Overworked
Overheating due to overwork would cause mostly the plug is not the vacuum to heat up. If you have been vacuuming for a long period of time, take a rest, so that the vacuum can cool down.
Hair is Caught on the Rotor
If hair is sucked up into the vacuum and gets stuck on the rotor of the motor, the motor could generate enough friction to create heat and burn the hair. Turn off the vacuum, empty the bag, and feel around for ay hair that would be stuck to the motor.
Dust Leaking Out of the Device
Your vacuum is blowing out dust.
Dust Container Full
A full container can cause a loss of suction and not allow more dust to be stored in the container. Try emptying out the dust container.
Dirty Filters
Check both the primary air filter (blue colored in the dust cup) and the HEPA filter for any dust clogging. Clogged filters force air out of the device, bringing dust with it. Try following the primary air filter and the hepa filter cleaning/replacement guides to see if they stop the dust leak.
Device Not Turning On
Your device is not receiving power.
Device is not plugged in
The devices cord has a limited length and can be pulled out of the outlet. Check to see if the plug has been pulled and plug it back in. The device should now turn on.
May have blown a fuse
Check to see if the outlet is working if other electronics are not receiving a charge from the outlet, then the fuse is blown. If this is the case, go to the fuse box and turn the fuse, for which outlet the device is plugged into, off and then back on. This resets the fuse and now the device should turn on.
Team
Cal Poly, Team S11-G4, Banghart Winter 2018 Member of Cal Poly, Team S11-G4, Banghart Winter 2018
CPSU-BANGHART-W18S11G4
5 Members
10 Guides authored
51 Comments
I have cleaned out the ‘bag” and the filter, my hoover windtunnel is now blowing out instead of picking up - sucking up dirt - just blowing it away? Any ideas??
Colleen Leigh - Reply
I picked up something the carpet that seems to have stuck inside the vacuum. I taken bottom off an it's not in there is there somewhere else something can get stuck in? Its making loud noise like something would be caught on a spinning part
deborah grice - Reply
Probably something stuck in the nose. Take the nose off an use a broom handle to push the mess out.
gvburnett -
A member of my family tried to vacuum up some water and now it won’t work. What can we do?
cerickson62 - Reply
Id start with: slap your family member across the back of the head, then throw the vacuum out and buy another. Lastly, don't allow the family member to touch new vacuum and you should be good as gold
Sarah Gibson -
Is there a fuse in a Hoover WindTunnel 2
Jody Seal - Reply
yeah I was vacuuming I just got the vacuum and I was vacuuming and the carpet freshener was blowing out the front a little bit and then it just shut off what can I do what do you think what what happened it's all cleaned out and everything
ender godlike51 -
I vacuumed a sock accidentally and I can’t find it anywhere in the vacuum. My vacuum is starting to smell like it will burn and I’m not sure where else to look for the sock in the vacuum
Bushra Ghrebi - Reply
My Hoover Windgunnel Rewind has become extremely loud. My husband has taken it all completely apart and we cleaned everything. What could the problem be??
Atlas Stone - Reply
How long do i have to wait afyer my vacuum shut off automatically? ...i cleared the plugged hose.
Kathy Owen - Reply
Colleen Leigh - 11/01/2018 - Mine has the same problem. On a hard floor, dust and dirt blows out from under the back of the base. It also has a problem picking up bits of paper off a hard floor unless I use the roller, and even then, it’s mediocre. Since we have mostly hardwood floors, this makes the vacuum pretty much useless. Can anyone offer any advice on this?
Timothy E. Gillane - Reply
Brush roller turns on and off with switch ok. Headlights work ok. Motor does not run. Checked all airways and filters, ok. Any other places to look before the horrendous job of checking the thermal switch?
George Pins - Reply
Vacuum just shut off & will not turn back on
Rana - Reply
yes my vacuum just shut down and will not come back on as far as I know everything's cleaned out the belts both working and I don't know what's going on but it was hot but it did seem like it was hot
ender godlike51 -
My hoover windtunnel 2 is not shutting off. What's the solution?
James souder - Reply
My wind tunnel 2 has no power- everything is cleaned including filter, inside area of cone, tubes, and the rotar are as well..still no power tried different outlets. Now what?
Dawn - Reply
Do you remember what ended up being the problem? I have this issue and cant find a solution
Andrea Phillips -
My vacuum’s On and off button does not work, what should i do?
Aysel Ozkan - Reply
How do I change the belt?
sevansce - Reply
Wheel House hollowed out. Wheel won’t turn like having a flat tire.
featherlinda - Reply
Belt won't turn, no suction on the floor.
Pamella Bordner - Reply
BL12.0 series. After many months of it just shutting off I see some of the bird is still in the rewind area &
cant get it out & the cord outside gets very warm.
cant take the plastic cover off to get to the rest of the cord.
Linda Cresswell - Reply
Very informative article. Always I found my solutions. I love ifixit.com
Daniel Mathews
Md Borhan Uddin - Reply
it turns on for a split second and then it turns off in the light comes on the says it's dirty and I've cleaned everything
T V - Reply
Everything picked up by my wind tunnel gets stuck between the filter and the dirt cup. I have changed the filter twice but still no dirt gets to the cup. It clogs at the filter. Hoses are clear and suction is fine until the filter clogs again. Should I trash this vacuum? Also my model no. is not recognized UH72400.
romiem2 - Reply
Hoover keeps shutting off due to overheating - It is not clogged - what other issue would cause this
Susan Avery - Reply
I plugged my vacuum into other working outlets and the vacuum still doesn’t turn on.
sergio miranda - Reply
As soon as I shut off the hoover wind tunnel vacuum small amounts of dirt leak out from it as I move it like to the next room . The brush doesnt seem to work either what do I do?
Leroy Kwasniak - Reply
my new Hoover wind tunnel shot out a bearing right through the sweeper and went flying and hit my wall. Luckily it didn’t hit me or my puppy. And it can’t be fixed so I’m out of the money cause of the warranty not covering it. Don’t buy the Hoover wind tunnel vacuum it can be very dangerous.
Terri - Reply
I used my hose and now all of a sudden it won’t go all the way back into the vacuum and snap back in… making the vacuum impossible to use unless I only use the hose…it’s like something is blocking it but I can’t get to it help!
Brittney Currin - Reply
how do I put Bk together friend took apart no sucktion. Now have to put Bk together
jimbo5459 - Reply
The cord will not come out all the way and hard to rewind it.
Donna Nelson - Reply
the hose on my UH70140 is sucking very powerfully - it doesn’t seem to be sucking when using the main vacuum part on the floor. The filters are new and the contents have been disposed of so it’s empty - any suggestions please?
David Mark Miller - Reply
Today there were sparks coming from on off switch
North Witch 66 Kayt Bowers - Reply
My power cord keeps retracting,why
Jason Swinson - Reply
Why won't my cord rewind?
Sandra Rowan - Reply
The cord will not stay out when I vacuum, it keeps going back in the unit….what can I do?
Pat - Reply
At first my vacuum wasn’t suctioning so I cleaned out all the hoses got a lot of gunk out and started vacuuming again then I started smelling something and my vacuum quit working. It’s been a few days and I’ve tried to plug it in it’s still not working is there anything I can do
zahnmj - Reply
My hoover windtunnel stopped suctioning. I cleaned the filter and the red light still comes on and is still not suctioning. Gloria
Gloria Davis -
When my sweeper is locked up right the brush will turn but when I go to sweep the brush won’t turn
Julie Drewnoski - Reply
My problem is the switch. It doesn't go to the on position it just springs back. Any thoughts or suggestions
BCary - April 10 2022
Barbara Cary - Reply
I was vacuuming like usual and everthing is plugged in and all of a sudden it just stops working. Nothing unplugged, no fuse was blown. Help....
Annie Griswold - Reply
Lol. Just adf water.
bacard100 - Reply
Lol just added more water
bacard100 - Reply
Vacuum don’t turn on and it’s not my electric issue. Checked electrical box! Changes out lets and rooms. Well vacuuming the vacuum just stopped working. Is there anything I can do to fix it?
Sasha Lopez - Reply
My Hoover swivel getting turned off often within 2 3 mins everytime. After 15 mins it starts working. Is it an issue or functionality? Pls advise wat needs to be done ! Help me
Jagan T - Reply
My Hoover stopped working..... vacuum bag and filter soaking wet. Whassup with that???
Leslie Meyr - Reply
My hoover vacuum over heats in less than 5 minutes. I have replaced the air filter and still doesn't turn on. I tried another outlet and still doesn't turn on. The cord gets super hot in less than 5 minutes too. I have taken the hose apart and nothing in there. I checked the bottom and there's nothing clogged. I haven't even had the vacuum for a year.
Alex D - Reply
My Hoover model UH71215 blows air out and does not suck
Rodney Hicks - Reply
The vacuum works well after being cleaned, but the hepa filter will not stay in place.It keeps falling out as I vacuum.Is this normal?Is there a fix for this other than duct tape
Patrick Pilsing - Reply
My power button dosent stay on, I cleared out hoses,filters ,suction is great,but vacuum power button dsent stay down to keep it running
Victoria C Bedore - Reply