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Gateway LT2104u Troubleshooting

Released March 2009, identified by model number LT2014u.

The Device Will Not Turn On ¶ 

The laptop will not turn on appropriately or show any sign of powering up

The device is not charged, or has a very low battery ¶ 

Check the charged plugged in to your device. Even though did not used battery until out, the battery ran out naturally or sleep mode.

The charger may be faulty ¶ 

Check the charger plugged in to the wall and device. Although everything is fine but it does not work, the charger could be cut off line itself. In my personal experience, my dog chewed a line and the line was cut off. Consider purchasing a replacement charger.

The battery may be faulty ¶ 

When the battery can be used but not charging even charger is plugged in, this is battery problem. When you notice it before purchasing date 1 year, it is free to replace at the purchasing shop or service station.

When the battery is dead, the power does not turn on. Plug in the charger to device.

The motherboard may be faulty ¶ 

When you notice it before purchasing date 1 year, it is free to replace at the purchasing shop or service station.

The power button may be stuck or faulty ¶ 

When you notice it before purchasing date 1 year, it is free to replace at the purchasing shop or service station.

The Keys / Keyboard is Not Responding ¶ 

Even press a key but it does not show up or a key is broken or missing

The keyboard may be faulty ¶ 

If any keys does not work but it works when using external keyboard, this is a keyboard problem. Try replacing it with this guide.

They keys may be stuck in place due to dirt build up ¶ 

Try to fix it withthis guide

The keys may be missing ¶ 

Try to fix it with this guide. If you miss a key, buy a new laptop key panel.

The Audio is Distorted / Absent ¶ 

Sound of the system does not work from the system

Software problem ¶ 

Check the volume on the bottom right control bar with speaker symbol. Check that it is turned up loud enough. Check the volume on only on your computer (Bluetooth speaker or headphone, other devices) and check that the device is plugged in all the way. Check the volume is also turned on in the program you are running.

You may have a loose headphone jack ¶ 

Check that it is plugged in all the way. Remove completely and re-insert.

The driver may be faulty ¶ 

Update or install the sound driver from this site,

The Wifi Connection is Poor or Non-Existent ¶ 

Reboot the system. Disconnect WiFi and try to re-connect.

The wifi may not be enabled, or connected ¶ 

Check the internet on the bottom right control bar with internet symbol. It can happen when a connection is not chosen.

You may be experiencing router and/or modem issues ¶ 

Reboot the router

The Screen is Frozen ¶ 

The screen does not work even using a keyboard or mouse .

Layer may be faulty ¶ 

Your screen may have built up a layer of residue that is causing connection issues between your fingertip and the touchscreen. Clean it.

Software problem ¶ 

The issue may stem from having too many programs open and running at once. If this is the case, it may help to collectively press control, alt and delete (ctrl+alt+delete). This will open the task manager (or give you the option to open the task manager) which will allow users to monitor or close whatever programs are open, the performance data, and each program’s total processor utilization.

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