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Student-Contributed Wiki

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Dyson DC58 shuts off while in use ¶ 

The vacuum is working normally then suddenly shuts off!

Low battery level ¶ 

It sounds simple but a dead battery is the most common cause of the vacuum powering down while in use. Charge the vacuum battery for a minimum of 2 hours. After the battery is fully charged, power on the device.

Blockage of nozzle/attachments ¶ 

When a part becomes blocked or clogged the vacuum will automatically shut off to prevent any further damage. To clear blockages, first turn the power off and unplug the vacuum. Next, remove the tool head from the wand. Then, remove the wand from the vacuum base. Visually inspect the inlet of the vacuum base, the inside of the wand, and the neck/base of the tool head. Remove any visible blockages. Once blockages are removed, power on vacuum and continue with normal use.

Clogged filter ¶ 

If the filter becomes blocked the vacuum will not function properly. To remove the filter twist the purple dial labeled "filter" located at the top of the vacuum. Next, simply pull the filter out of the vacuum and rinse it under running water for a minimum of 2 minutes. Rinse and gently shake the filter to remove any built up debris. After rinsing, gently wring out the filter to remove excess water. Next, place the filter in a warm dry environment to allow it to dry for 24 hours. After a minimum of 24 hours, place the filter back into the vacuum and continue with normal use.

Dyson DC58 doesn’t power on, even after charging ¶ 

My vacuum won’t turn on no matter what I try!

Non-functioning battery ¶ 

When your Dyson no longer powers on even after charging the most likely cause is a damaged battery. This means the battery will no longer hold a charge and will need to be replaced. Once a new battery is purchased you can learn how to replace it by visiting our battery replacement page here.

Dyson DC58 keeps losing suction ¶ 

My vacuum was working fine, but now it's losing suction!

Clogged Brush Bar ¶ 

One of the most common causes of reduced suction power is a clogged brush. Locate the two dials on the brush head attachment of the vacuum. Turn each one a quarter-turn, counter-clockwise until it clicks. Turn the cleaner head over so you can see the sole-plate. Finally, remove the sole-plate and clear any hair or debris from around the brush bar. Replace the sole-plate and turn the dials on the brush head clockwise. Power the device on and continue with normal use.

Dyson DC58 omits unusual smell when on ¶ 

There is an unusual smell when I use my vacuum!

Clogged Filter ¶ 

An unusual smell is a common problem associated with the Dyson DC58. It turns out that after some time the filter begins to clog and all the built up debris begins to omit a burnt smelling odor. See "Clogged filter" above to learn how to clean the filter. If the filter is too dirty to clean it will need to be replaced. Learn how to replace the filter here.

Dyson DC58 makes an unusual sound ¶ 

My vacuum makes strange sounds while I’m using it!

Air Leak ¶ 

If the vacuum is producing whistling noises, it may be the result of air leaking out of the vents. Make sure to check for broken seals and incorrectly fitted parts. Broken seals may require replacement.

Motor Failure ¶ 

If your vacuum makes a popping noise along with pungent burning smell a failing motor may be the cause. This will involve replacing the main body of the vacuum which contains the motor. Learn how to replace the main body here

Clogged Filter ¶ 

A clogged filter can create a muffled sucking sound or a high pitch squeal during vacuum use. To fix this problem see "Clogged Filter" above.

The lights come on and the motor doesn't turn. I thought it was just a contact issue. The max button lights along with the small power light. But still nothing.

Christopher patrick - Reply

Mine does EXACTLY the same thing. Was running perfectly, then just stopped! I will check for blockages and dirty filter. It seems Dyson doe not have an answer that I can find for this problem.

deepdudu -

mine does same thing blue light come on when I pull the trigger but moter doesn't come on and when I try to charge not light comes on indicate that the vac is charging

William Johnson -

My Dyson doesn't charge until I put it back in the charger after trying to use it. It indicates its charged but will run for about 5 seconds. Back in the charger it will charge.

This is annoying. Very annoying. Ive checked all the connections.

we have had nothing but problems with this machine. It works great-when it works however.

Ellen ramsey - Reply

Same problem here!

Lisa Crowder -

its been on charge for two days and the light which is noramally blue is red.

samantha - Reply

my Dyson does not charge it been on charge for two days the blue light is on the red-it was perfectly well until it run out of charge on SATURDAY

samantha - Reply

My dyson starts but then stops, then starts has anyone had the same problem and if so can you shed any light what i can do

Paula - Reply

My dyson is fully charged, but is stop starting when I come to use it , I've cleaned everything I can think of including brush , filter , also main body

Linzi - Reply


my dyson - fully charged - will last 5-10 seconds then shut off…i can see others have had the same problem. is there a solution or fix to the problem?



hector - Reply

I had this issue and had to take the nozzle and head apart. There was some blockage and once I removed it, it started working again. Good luck

Jessica Rincon -

My disown is not staying on when button pushed it's going on and off constantly not continuous suction ??

sheonaghfalconer - Reply

My Dyson DC58 base will not charge any more. The blue light comes on for a few minutes and then it goes out. I have tried a number of outlets. Any thoughts?

Eileen Zelazny - Reply

My Dyson DC58 base will not charge. Blue light comes on for a few minutes and then it goes out. I have tried three different outlets. Any thoughts? Thanks

Eileen Zelazny - Reply

We have the same problem. Any ideas out there? Does it need a new battery?

Bob Cumber -

We have exactly the same problem. Any ideas out there? Does it need a new battery?

Bob Cumber -

Vac doesn't charge even though lights are on

Dan Lewin - Reply

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