An awesome student from our education program made this wiki. It is not managed by iFixit staff.
- Screen Not Working
- Device Will Not Turn On
- Audio Distortion
- Side Lock Button is Not Responding
Screen Not Working ¶
‘’The screen is unresponsive, black, or has no backlight.''
Screen is Unresponsive ¶
Loose connection of the screen ribbon cables and logic board.
Reconnection of ribbon cables, follow instructions for replacement of the motherboard. Follow through to reconnect ribbon cable.
Black Screen ¶
The backlight may be broken.
Review screen replacement: (link to screen replacement)
User may Have Downloaded Serious Virus ¶
Replacement of motherboard may be needed.
Digitizer may be cracked ¶
Review screen replacement
Device Will Not Turn On ¶
The tablet does not respond or display any signs of turning on.
Battery May be Dead ¶
Needs to be charged using the 5V DC wall adapter. => (link to how to plug in tablet)
If the Battery is Connected to Charger and Still Will Not Turn On ¶
It is possible to that the logic board has to be replaced, please see link. => (link to logic board replacement)
Power Button is Broken ¶
This means there is no connection being made with the logic board and the CPU. Review “Side Lock Button is Not Responding.”
The Charging Port May be Broken ¶
The charging ports pin could be dirty or broken which would required using a light to view the inside of the charging port. Watch and follow along to: Port Cleaning Help
Audio Distortion ¶
‘’The speakers don’t give off sound.’’
The Speaker's Connection Might be Loose ¶
This would require removing the back panel to check if the speaker wires are connected to the logic board.
Also checking to see if the wires have an adequate connection to the physical speaker. Follow instructions for screen replacement, end after the disconnection of the ribbon cables, reconnect after done=>(link to reconnection of speaker)
The Speaker’s are Physically Broken ¶
If the speakers have a buzzing or vibrating sound then it is possible that the small plastic has ripped or torn. If this is the case then the speaker will have to be replaced completely. Follow this guide for instructions on the speaker replacement.
Side Lock Button is Not Responding ¶
‘’May be a broken screen, dead battery, defective logic board, or broken lock button.’’
Broken Screen ¶
Review screen troubleshooting when the screen not responding.
Dead Battery ¶
Review dead battery trouble shoot.
Defective Motherboard ¶
Attempt to reconnect motherboard ribbon cable, if the motherboard is still unresponsive, follow this motherboard replacement guide.
Broken Lock Button ¶
Replace lock button if above solutions did not solve the problem. Follow this guide for side lock button replacement.