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Canon PowerShot SD1400 IS Troubleshooting

This page is intended to help you diagnose problems with the Canon PowerShot SD1400.

Screen does not turn on ¶ 

LCD screen is visibly cracked, or the screen will not power on.

Faulty Battery ¶ 

Check light on top of camera to see if power is on. If the light does not come on, charge the battery. If the problem is not solved after charging the battery, consider purchasing a new battery.

Faulty Flex Connector ¶ 

If the camera is functioning normally, but the screen remains black, the flex connector may have a fault. To fix this the entire screen needs to be replaced. Follow this link to replace the Flex Connector: Canon PowerShot SD1400 IS Screen Replacement

Device Unresponsive ¶ 

The lense cover is closed, the screen is black, the control panel is unresponsive, or you are unable to take pictures.

Software error ¶ 

Software errors can be resolved by restarting the camera. Power off the camera, then power the camera back on.

Control Panel Unresponsive ¶ 

Control panel issues will require the replacement of the user interface panel. This may be the case if the buttons next to the screen are broken, stuck, or unresponsive. Information on how to replace the user interface panel can be found on the following page:

Procedure for Replacing the Canon PowerShot SD1400 IS Control Panel

Image Capture Button Unresponsive ¶ 

If the image capture button is broken or unresponsive, it will need to be replaced. If this is the case, the button will not cause any response on the screen or will be locked in place. Information for replacing the image capture button can be found on the following page:

Canon PowerShot SD1400 IS Image Capture Button Replacement

Gears out of alignment ¶ 

If the issue is not fixed by restarting the camera, the gears may be out of alignment. This can only be fixed professionally, and the camera will need to be submitted to Canon for repair.

Shutter Won't Function Properly ¶ 

Frequent usage will result in the camera shutter becoming stuck or dirty. The following guide shows how to clean out the camera shutter.

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Camera Will Not Power On ¶ 

The power indicator light does not turn on, and no camera activity occurs when the power button is pushed.

Drained Battery. ¶ 

Try charging the battery. Information for how to do this can be found at the following page:

https://support.usa.canon.com/kb/index?p...

Faulty Battery ¶ 

To replace the battery, slide the battery case cover away from the camera to unlock it, then open the casing. Slide the orange tab away from the battery to release the battery. The battery will automatically eject. Ensure the battery is removed, then insert the new battery. More information for how to do this can be found at the following page:

Procedure for Replacing the Canon PowerShot SD1400 IS Battery

Device Won't Read Memory Card ¶ 

User is not able to store photos onto the camera.

LCD screen display shows “No Memory Card” message. ¶ 

To fix this problem, follow this guide:

Canon PowerShot SD1400 IS Memory Card Troubleshooting

Blank event window ¶ 

Corrupt Images on memory card cause the event window to be blank. To fix this problem, follow this guide:

More Canon PowerShot SD1400 IS Memory Card Troubleshooting

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