Canon PowerShot SD1400 IS Troubleshooting

This page is intended to help you diagnose problems with the Canon PowerShot SD1400.

Screen does not turn on ¶ 

LCD screen is visibly cracked, or the screen will not power on.

Faulty Battery ¶ 

Check light on top of camera to see if power is on. If the light does not come on, charge the battery. If the problem is not solved after charging the battery, consider purchasing a new battery.

Faulty Flex Connector ¶ 

If the camera is functioning normally, but the screen remains black, the flex connector may have a fault. To fix this the entire screen needs to be replaced. Follow this link to replace the Flex Connector: Canon PowerShot SD750 LCD Screen Replacement

Failure of lens to open ¶ 

The lense cover is closed, the screen is black, and you are unable to take pictures.

Software error ¶ 

Software errors can be resolved by restarting the camera. Power off the camera, then power the camera back on.

Gears out of alignment ¶ 

If the issue is not fixed by restarting the camera, the gears may be out of alignment. This can only be fixed professionally, and the camera will need to be submitted to Canon for repair.

Camera Will Not Power On ¶ 

The power indicator light does not turn on, and no camera activity occurs when the power button is pushed.

Drained Battery. ¶ 

Try charging the battery. Information for how to do this can be found at the following page:

Procedure for Charging the Canon PowerShot SD1400 IS Battery

Faulty Battery ¶ 

To replace the battery, slide the battery case cover away from the camera to unlock it, then open the casing. Slide the orange tab away from the battery to release the battery. The battery will automatically eject. Ensure the battery is removed, then insert the new battery.

Memory Card Problems ¶ 

User is not able to store photos onto the camera.

LCD screen display shows “No Memory Card” message. ¶ 

To fix this problem, follow this guide:

Canon PowerShot SD1400 IS Memory Card Troubleshooting

Blank event window ¶ 

Corrupt Images on memory card cause the event window to be blank. To fix this problem, follow this guide:

More Canon PowerShot SD1400 IS Memory Card Troubleshooting


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