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- Computer Will Not Turn On
- Distorted/Missing Display
- DVD Optical Drive Won't Work
- Slow Performance/Sudden Errors and Reboots
- Keyboard/Keys Don't Work
Computer Will Not Turn On ¶
Device will not power up when prompted to do so.
Faulty Power Adapter ¶
First you must verify if the laptop's charging light is turned on. If the power adapter is plugged in and the charging light is off, the adapter might be faulty. Try different wall sockets in case there is a problem with the first one and if the issue persists, you may need to replace your power adapter.
Faulty Battery ¶
If the laptop doesn't charge when the power adapter is correctly plugged in with the charging light on, the battery is faulty and in need of replacement. Use the following battery replacement guide.
Distorted/Missing Display ¶
Your screen display is distorted, discolored, or missing.
Incorrect Resolution ¶
Some display configurations may cause distorted images. By right-clicking the desktop and selecting "Screen Resolution" you can change your laptop's resolution settings to fix any distortions on the display.
The Screen is Damaged ¶
If the screen is cracked or has defective pixels (tiny specs that appear over time), you need to replace it. Use the following screen replacement guide.
DVD Optical Drive Won't Work ¶
The optical drive will not open or read a DVD/CD when prompted to do so.
Drive Won't Open/Read ¶
If the optical drive fails to open or read CD's, then it might be damaged. Consider replacing it with the following optical drive replacement guide.
Slow Performance/Sudden Errors and Reboots ¶
Your computer has gotten slow, shows frequent errors, and/or tends to reboot often.
Not Enough RAM ¶
If you are having trouble starting or keeping your computer running smoothly then you might need to replace your RAM card. Common symptoms of insufficient RAM include long loading times and freezing display. Use the following RAM replacement guide.
Hard Drive Full ¶
Your laptop's performance may also be affected when your hard drive memory is reaching its cap. Consider eliminating any information or programs you don't need to boost performance.
Hard Drive Error ¶
Hard drives can develop errors over time that affect usage. If your hard drive has an error, you must get a Windows DVD of your version (ex. Windows 7, 8, or Vista) and use the "Repair Your Computer" option. If this does not work, use the following hard drive replacement guide.
Keyboard/Keys Don't Work ¶
When some keys of your keyboard stop working.
Faulty Keyboard ¶
When the entire keyboard fails to respond or work properly then you may consider replacing it with a new one. Use the following keyboard replacement guide.
Faulty Keys ¶
If the problem is limited to a single key or a group of keys, you must replace them individually. First you must clean beneath the keys to see if that solves the problem. If it persists, you must replace the defective keys with new ones. You may use the following keyboard key replacement guide.