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ASUS ROG Spatha X is Not Connecting Wirelessly

ASUS ROG Spatha X is Not Connecting Wirelessly

Is your Asus ROG Spatha X powering on but will not connect wirelessly to the dock? Use this troubleshooting guide to help diagnose why.

Causes

1

Ensure that the Spatha and the receiver are powered on and have been charged enough to function wirelessly.

2

Refer to this guide for replacing the battery in the mouse, but instead of fully replacing the battery, just quickly disconnect and reconnect the battery

3

Ensure the Armoury Crate software is up to date, the latest version is installed and there are no pending updates

4

Ensure that the Spatha is actually in wireless mode, not wired mode, by checking that the switch on the bottom of the mouse is set to wireless mode

5

In some cases, a firmware reset may be required. To perform this, first plug in the mouse while in wired mode. Next, Unplug the mouse, then hold down left click + scroll wheel + right click. Reseat the cable while holding these buttons down. After about 20-30 seconds, you should see a popup to reset the firmware. Follow the on-screen instructions to complete the update

6

Ensure that the dock's USB cable is in good condition, is plugged into a free 2.0 USB port (not a 3.0) on your computer, and that it is placed relatively close to the mouse. Make sure to try the cable onto a different port on your computer if it is still not functioning properly

7

Check the USB cable connecting the dock to your computer for signs of damage or fraying. If none of the other above fixes have worked, try using a different USB-C cable

8

If all else fails, refer to this guide to replace the battery for the mouse.

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