Student-Contributed Wiki

Student-Contributed Wiki

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The tablet won't turn on ¶ 

The device won't turn on after pressing power button/black display.

Depleted battery ¶ 

Before taking apart the Galaxy Note 10.1, make sure to check if the battery is charged. This is done by plugging the charger into the wall. If the battery charging symbol shows up, wait until the tablet is charged and try to turn it on again. If the symbol doesn't show up, try a different charger.

Faulty battery ¶ 

If your Galaxy Note 10.1 still won't turn on, the battery gets drained very quickly, or won't charge, you may have to replace the battery.

Faulty display ¶ 

It is possible that the display doesn't work. Try to check to see if the device is on. If the device is on, it should be able to plug into any laptop or computer via USB and check if a device is recognized. If the device is recognized and the display shows no activity even when trying to interact with the tablet, the display is probably bad and needs to be replaced.

SD card unexpectedly removed ¶ 

The SD card's contents are no longer accessible on your device.

microSD card contacts are dirty ¶ 

Remove the SD card from the Galaxy Note 10.1, and clean the contacts with a soft, dry cloth. Also clean the SD slot, this is usually done by using a can of dust remover. Check the slot for corrosion, rust, or water damage. After that, insert the SD card and make sure the SD card properly fitted.

Faulty microSD card ¶ 

Remove the microSD card again and see if your computer or laptop can read it. If it can be read, save all files to your computer. Once this is done you will have to replace the microSD card to ensure avoiding losing data from the use of failing hardware.

Faulty microSD port ¶ 

If the device repeatedly fails to properly interface with microSD cards, you may have to replace the microSD port.

Loud speaker audio is distorted ¶ 

There is a lack of audio quality when listening to things through the internal speakers on the tablet

Low quality audio streams ¶ 

Listen to other audio files/sources that are known to sound well on other devices to see if this is an issue with the quality of the audio stream.

Faulty Loud Speaker modules ¶ 

If this issue is not local to certain audio streams, or the device fails to output any audio even when the speaker volume isn't muted, try replacing the loud speaker modules.

The back camera isn't working properly. ¶ 

The videos/images captured using the back camera are of subpar quality or completely absent.

Dirty camera lens ¶ 

Try cleaning the exposed area of the back camera with a soft, dry cloth to remove potential residue.

Faulty back camera ¶ 

If the back camera is fails to produce images, or consistently produces images that are of poor quality even after cleaning the lens, the issue may be intrinsic to its build quality and it may need to be replaced.

The LCD display outputs either a faulty image or no image at all. ¶ 

Your LCD display is no longer displaying things properly.

Poor LCD display connection ¶ 

If the LCD display is showing a faulty image or no image at all, try checking the connection (follow up to step 3 in this guide) to the motherboard. Check to see if the device is functional by plugging it in to a computer to see if the files are accessible. If the LCD connector is found to be faulty, it may need to be replaced.

Faulty LCD screen ¶ 

If the LCD display still won't work, try replacing it.

13 Comments

Be consistent in how you capitalize letters in the headings.

Dan Brown - Reply

When I turn on my galaxy note 10.1, it stays on the introductory screen and does not fully boot up. I tried everything that I know to try can anyone help?

Otis Washington - Reply

I have the same problem otis have you managed to fix it

ronnie head -

My tablet is doing the same--- how do I fix it ?

Suzi Bedelov -

Mine is doing the same thing. What did you do?

Joe Dehaven -

I turn on my galaxy note 10.1 and all I get displayed on the screen is SAMSUNG can any one

Please tell me what the problem is thank you?

Nick Kyroussis - Reply

please i upgrade my samsung gtn8000 from jelly bean to kitkat

so after some month i just feel like upgrading it manually to lollipop so after the

upgrade want on successively my tab couldn't on instead it stop at sumsung while trying to on

so please what i do to on this tablet

please help me!!!!!

omagemicheal - Reply

Why won't my galaxy note 10.1 charge while I am using it? The red X shows up on the battery informing me it's not charging although it's plugged in. Please help!!!

Mo - Reply

Because you are not using the correct charger for the tablet. Could be amps, voltage or a connection is wrong or loose, a third party cable. A number of reasons, use the original wall charger and cable to solve this problem.

billyboyle -

Hey Guys

My Note 8020 died in my vacation. I wanted to boot, everything normal until the code verification for the SimCard poped up, a error occured and the table restartet imediatly.

Its startet staying in a Bootloop. Then somehow everything turned black.

Now its not responding. I plugged in the charger an nothing happens. No vibration no screen turning on no nothing....

I dissasembled it and took out the battery. I thought maybe a hardreset ( taking away any current ) will do the trick but the problem remained.

I can press whatever button I want or take any charger or cable ( I tested a few ) I want it remains dead.

Now the Li-Ion Battery is a 2 Cell build together parallel. So the current is 3,7 Volts.

I checked the voltage and found out that I have 3,2 V on both sides.

Now is 3,2 Volts for a Li-Ion less enough to say its dead? Because I dont know what else to do to get it back to life.

I know that LiPo Batterys are dead under 3,3 V but its said that Li-Ion is dead from less then 2,5V. Any ideas?

Manuel Smrcek - Reply

I was in hotel in Makkah in 21st night 2017,next morning i found on my tab a pic of geni under which written Downloading,next line Do not turn off target,its still like that, how can i restart my tab?

matiur_46 - Reply

my note model is GT 8010, Galaxi note 10.1

matiur_46 - Reply

My N8020 is only flashing the (Samsung galaxy note 10.1) intro screen and lodging the android OS what is the problem do you know?

shaunlitster17 - Reply

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