Feet
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4 Answers 7 Score |
Can't click and drag with my mouse |
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7 Answers 1 Score |
Scroll button for the Logitech G502 Hero is not clicking |
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2 Answers 1 Score |
Right click doesn't work |
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1 Answer 2 Score |
Where to get replacement parts |
Documents
Parts
Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Models
M-U0047
Background
The G502 Hero is a wired gaming mouse released by Logitech in 2018, a year before the Lightspeed wireless version. The mouse has an array of programmable buttons and Lightsync technology for the RGB lights. The G502 Hero has the Hero 25K sensor, which features sub-micron tracking. This mouse is aimed at gamers, and is known for its precision and unique look.
Identification
The G502 Hero mouse has a unique look, with pointed left and right click buttons, squared-off features, and a wired cable. The left side of the mouse has an array of buttons—crosshair, G4, G5, G7, and G8—and the top has the scroll wheel, and wheel mode toggle button. The bottom of the mouse has "G502 Hero" printed on it, and a removal compartment for weights.
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Technical Specifications
Dimensions
- Height: 11.42 in (290 mm)
- Width: 2.95 in (75 mm)
- Depth: 1.57 in (40 mm)
- Weight: 4.27 oz (121 g), mouse only
- Optional extra weights: up to 18 g (0.18 x 0.13oz (5x 3.6 g))
- Cable length: 6.89 ft (2.1 m)
Tracking
- Sensor: Hero
- Resolution: 100 – 25,600 dpi
- Zero smoothing/acceleration/filtering
- Max. acceleration: >1.41 oz (40 g) Tested on Logitech G240 Gaming Mouse Pad
- Max. speed: >400 IPS Tested on Logitech G240 Gaming Mouse Pad
Responsiveness
- USB data format: 16 bits/axis
- USB report rate: 1000Hz (1ms)
- Microprocessor: 32-bit ARM
Durability
- PTFE Feet: >250 kilometers Tested on Logitech G240 Gaming Mouse Pad
Other Features
- Onboard memory: Up to 5 profiles (requires firmware 127.1.7)
- Lightsync RGB: 1 zone
Compatibility
- Windows 7 or later
- macOS 10.11 or later
- ChromeOS
