My Problem
Previously I could hear from one side of the earbuds. I tried to ask Apple; they said they can't. Repair shops; they either don't know or care. Then I went to your site out of sheer luck on a DuckDuckGo search.
My Fix
It went surprisingly smoothly. The case popped up immediately once the second / third side was loosened. Although for some reason, when I removed the case, a truant screw came out, which I could find a missing hole. But it was done, and I can finally use my iPod again. I felt confident again.
My Advice
I used a stiff putty knife instead of the bendable one in the pictures.
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