My Problem
We are headed on the road and wanted to use this iPod that's been sitting in a drawer for the past few months because of a dead battery.
My Fix
As everyone has mentioned, removing the case is definitely the hardest part. We were able to do so eventually without bending the case or prongs inside, but the first five minutes were dedicated to just prying the side open.
My Advice
The plastic tools were useless, but the flat metal spudger was our main tool in the process! Expect to be frustrated with the beginning and for this to be a slow project.
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