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October 21, 2014
I switched to another phone so they were unable to transfer my contacts. With the screen cracked I was unable to access to pull them manually.
After receiving the tools we got on and walked through the process of replacing on line and it worked great.
I wish I had done this first before buying another phone. I would have kept it.
November 26, 2013
The T2 was use ful but doing more reaserch , I needed a T1 to take it apart.
Your guide was use full but didn't show how many screw I needed to take out for each step so I used another guide , maybe pointing at them in pictures would be good.
November 17, 2013
The lens of rear camera of my wife's BB Z10 was cracked after she dropped the phone from the higher ground. It requires replacement and I contacted the local repair center. They told me to leave the phone for at least 48 hours, which doesn't make sense to me. Therefore I decided to fix it by myself. I purchased the parts from other shopping online source, and I bought the tools from iFixit.
It went well. I followed all step-by-step procedures as instructed. The manual was very clear and easy to read. It took only 10 minutes for me to get it fixed.
For replacing the rear camera of BB Z10, you don't need T4. The T2, Spudger, and Plastic opening tools are sufficient to do the job! Moreover, since most of the Z10 screws are painted with dark color, do it on the top of white color base (table).