FixBot Pro

FixBot is iFixit's AI repair assistant. It helps you diagnose problems, find the right part, and follow expert repair guidance — by chat, photo, or voice — at https://fixbot.ifixit.com and in the iFixit app for iOS and Android.

FixBot Pro is the professional edition of FixBot, built for repair businesses, refurbishers, field service teams, and enterprises. Learn more, see plans, or talk to sales at https://fixbot.pro

Note: FixBot Pro is complementary to iFixit Pro, our wholesale program for repair shops at https://www.ifixit.com/Pro. This page covers FixBot subscriptions only.

FixBot Free. Anyone with an iFixit account can chat with FixBot for free on the web and in the iFixit app. Free accounts get access to all of iFixit's repair knowledge, image-based diagnostics, and device selection, with daily usage limits. Logged-out visitors can try FixBot for a couple of messages before signing in.

FixBot Enthusiast. Our individual paid plan, for people who fix a lot of things.

• Much higher usage limits (see below)
• Hands-free voice mode (experimental)
• PDF and repair manual uploads
• Access to cutting-edge AI models

FixBot Pro — Professional. Our team plan, billed annually. Everything in Enthusiast for your whole team, plus:

• A shared team workspace with per-seat billing and member management
• Increased rate limits
• Upload your own manuals and integrate internal documentation
• Advanced diagnostics

FixBot Pro — Enterprise. Custom pricing for large organizations and service providers. Everything in Professional, plus:

• SSO and advanced security
• White-label integrations
• Advanced API capabilities
• Dedicated account management
• Priority support
• Custom integrations

Prices are in USD and may vary by region and currency. Current pricing is always at https://fixbot.pro and https://www.ifixit.com/go/fixbot

Limits keep FixBot fast and available for everyone. When you get close to a limit, FixBot warns you; when you reach it, FixBot tells you exactly which limit you hit and when it resets. Limits are rolling windows, not calendar-day resets, and we adjust them from time to time — the numbers below are current as of July 2026.

Free accounts:

• Messages: 14 per day (up to 7 per 30 minutes)
• Photos: 10 per day
• Voice mode and PDF uploads are not included in the free plan

Paid plans (Enthusiast, Professional, and Enterprise):

• Messages: 500 per day (up to 200 per 30 minutes)
• Photos: 100 per day
• File and PDF uploads: 50 per day
• Voice: 150 minutes per day

You can check your current usage anytime in FixBot: click your avatar at the bottom of the sidebar and choose Usage.

Individuals (Enthusiast). Go to https://www.ifixit.com/go/fixbot and click Get FixBot Enthusiast, or click Upgrade in your FixBot account menu. Checkout runs through the iFixit store, and your subscription activates on your iFixit account as soon as the order completes.

Teams (Professional). Go to https://fixbot.pro and start checkout. You choose the number of seats, pay by card, and your team workspace is created automatically — you'll get an invitation to set up your workspace admin account and invite your team. Promotion codes are accepted at checkout.

Enterprise. Contact sales through https://fixbot.pro to schedule a demo and set up SSO, integrations, and custom terms.

Individual (Enthusiast) subscriptions are billed through the iFixit store. To update your payment method, switch between monthly and annual, or cancel, go to https://www.ifixit.com/User/Subscription... — or open your FixBot account menu and choose Manage Subscription. Cancelling stops future renewals; your plan stays active through the end of the period you already paid for.

Team (Professional) subscriptions are billed by Stripe. Workspace admins can open Workspace Settings → Billing in FixBot to launch the secure billing portal, where you can update the payment method, change your seat count, download invoices and receipts, and cancel.

Enterprise billing is handled by your account manager.

What will the charge look like on my statement? Individual plans appear as an iFixit store charge. Team plans are processed by Stripe on behalf of iFixit Diagnostics.

Do you offer free trials? FixBot Free is a real free tier, not a trial, and it doesn't expire. For team evaluations, contact sales at https://fixbot.pro

Can I get a refund? If something went wrong with your subscription — a duplicate charge, an accidental renewal, or a plan that isn't working for you — contact us through the customer service form at https://www.ifixit.com/customer-service-... and choose Something Else. We review subscription refund requests case by case. Please contact us rather than disputing the charge with your bank; we can almost always resolve it faster.

Does my FixBot subscription include iFixit store discounts? No. FixBot plans cover the FixBot assistant. Parts and tools discounts for professional shops are part of iFixit Pro (https://pro.ifixit.com), which is a separate program.

• How to use FixBot: How to Use FixBot
• FixBot Pro plans and sales: https://fixbot.pro
• Billing and subscription help: https://www.ifixit.com/customer-service-...