Introduction

Use this guide to remove the ringer/hold switch and volume buttons from your iPhone 5c.

This guide requires removing the battery. The adhesive strips securing the battery are not re-usable, so you'll want to have a supply of replacement adhesive strips on hand before you begin. Alternatively, you can secure the battery using a piece of double-sided tape. The battery is pretty tightly secured in the device, but the tape will keep it from rattling.

If your display glass is cracked, keep further breakage contained and prevent bodily harm during your repair by taping the glass. Lay overlapping strips of clear packing tape over the iPhone's display until the whole face is covered. This will keep glass shards contained and provide structural integrity when prying and lifting the display.
  • If your display glass is cracked, keep further breakage contained and prevent bodily harm during your repair by taping the glass.

  • Lay overlapping strips of clear packing tape over the iPhone's display until the whole face is covered.

    • This will keep glass shards contained and provide structural integrity when prying and lifting the display.

  • Wear safety glasses to protect your eyes from any glass shaken free during the repair.

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Before you proceed, discharge your iPhone battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.
  • Before you proceed, discharge your iPhone battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.

  • Power off your iPhone before beginning disassembly.

  • Remove the two 3.8 mm P2 Pentalobe screws on either side of the Lightning connector.

to keep screws in order, buy some double sided tape and then affix the tape in small pieces to a sheet of paper. As you take the screws out, you can affix them to the tape (which is on the paper) and then write a description of what they are and where they go. quick, cheap and easy.

V. Jones - Reply

  • The next two steps demonstrate using the iSclack, a great tool for safely opening the iPhone 5c that we recommend for anyone doing more than one repair on an iPhone 5, 5s, or 5c. If you aren't using the iSclack, skip to Step 5.

  • Close the handle on the iSclack, opening the suction-cup jaws.

  • Place the bottom of your iPhone in between the suction cups, against the plastic depth gauge.

    • The top suction cup should rest just above the home button.

  • Open the handles to close the jaws of the iSclack. Center the suction cups and press them firmly onto the top and bottom of the iPhone.

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Hold onto your iPhone securely and close the handle of the iSclack to separate the suction cups, pulling the front panel up from the rear case. The iSclack is designed to safely open your iPhone just enough to separate the pieces, but not enough to damage any cables.
  • Hold onto your iPhone securely and close the handle of the iSclack to separate the suction cups, pulling the front panel up from the rear case.

  • The iSclack is designed to safely open your iPhone just enough to separate the pieces, but not enough to damage any cables.

  • Peel the two suction cups off your iPhone.

  • Skip the next three steps and continue on to Step 8.

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Press a suction cup onto the screen, just above the home button.
  • Press a suction cup onto the screen, just above the home button.

  • Be sure the cup is completely on the screen to get a tight seal.

cool i diden't now

Ben Lewis Murray Dyne - Reply

very, very difficult to get a tight seal on tape. I removed the tape and still can't get a tight seal.

bromanmoon - Reply

Make sure the suction cup is firmly attached to the front panel assembly. While holding the iPhone down with one hand, pull up on the suction cup to slightly separate the front panel assembly from the rear case.
  • Make sure the suction cup is firmly attached to the front panel assembly.

  • While holding the iPhone down with one hand, pull up on the suction cup to slightly separate the front panel assembly from the rear case.

  • Take your time and apply firm, constant force. The display assembly is a much tighter fit than most devices.

  • With a plastic opening tool, begin to gently pry the rear case down, away from the display assembly, while you pull up with the suction cup.

  • There are several clips attaching the front panel assembly to the rear case, so you may need to use a combination of the suction cup and plastic opening tool to free the front panel assembly.

Cover a badly cracked screen with a strip of packing tape first to get a better seal for your suction cup. If it's a super crappy suction cup, moistening it a bit will help as well.

Dan - Reply

Great Idea! I have been doing this for awhile and have never thought to share!

duston -

Pull the plastic nub to release the vacuum seal on the suction cup.
  • Pull the plastic nub to release the vacuum seal on the suction cup.

  • Remove the suction cup from the display assembly.

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Lift the home button end of the front panel up to gain access to the connectors near the top of the phone. Open the display to about a 90º angle, and lean it against something to keep it propped up while you're working on the phone.
  • Lift the home button end of the front panel up to gain access to the connectors near the top of the phone.

  • Open the display to about a 90º angle, and lean it against something to keep it propped up while you're working on the phone.

    • In a pinch, you can use an unopened canned beverage to hold the display.

  • Add a rubber band to keep the display securely in place while you work. This prevents undue strain on the display cables.

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Remove the two 1.6 mm Phillips #000 screws securing the metal battery connector bracket to the logic board.
  • Remove the two 1.6 mm Phillips #000 screws securing the metal battery connector bracket to the logic board.

These screws are very tiny and hard to manipulate. The screwdriver is magnetic; which is great to take them out, but makes it hard to put the screws back in, as the screwdriver pulls them from the hole. I solved this problem by using the pointed end of the spudger to put a tiny drop of Elmer's glue in the hole and then insert the screw. You can do this before putting the bracket in place if you want. Then the screw wont pull out by the magnetic driver and make lining up and fastening the screws much easier; at least for me!

Joe Shirghio - Reply

I found that you don't need to disconnect the battery... why bother doing more fiddling with annoyingly tiny screws and obstinate cable connectors when you don't actually have to? Especially when you could only end up causing more damage. As a matter of fact, the original iFixit video didn't bother to disconnect the battery either, but they've since updated the video to include battery disconnection, I guess as a "belt and braces" approach in case the repair-hero forgets to power down the phone first?

Michael Allen - Reply

Disconnecting the battery is a safety precaution, and yes it's worth doing. Even with the phone powered off, there is some danger of blowing the backlight filter fuse if you disconnect the display while the battery is connected. At that point you're no longer looking at a simple DIY repair. Even though it's possible to skip this step and still come out okay, my advice is not to risk it.

Jeff Suovanen -

Remove the metal battery connector bracket from the iPhone.
  • Remove the metal battery connector bracket from the iPhone.

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Use the flat edge of a spudger to pry the battery connector up off the logic board.
  • Use the flat edge of a spudger to pry the battery connector up off the logic board.

Why do we need to disconnect the battery?

Maria Raesch - Reply

Sorry, I missed the comments on step 9 that detail the procedure.

Maria Raesch - Reply

Instead of using a spudger, you can use your fingernails too. This is quicker and enables you to feel if you're not accidentally putting on too much pressure or lifting the connector instead of the cable.

Jona Wolff - Reply

Remove the following  Phillips #000 screws securing the front panel assembly cable bracket to the logic board:
  • Remove the following Phillips #000 screws securing the front panel assembly cable bracket to the logic board:

    • Two 1.3 mm screws

    • One 1.7 mm screw

    • One 3.25 mm screw

  • It is especially important to keep track of your screws in this step for reassembly. Accidentally using the 3.25 mm screw or the 1.7 mm screw in the bottom right hole will result in significant damage to the logic board causing the phone to no longer boot properly.

  • Be careful not to over-tighten the screws. If they don't fit easily when you are securing them, they may be the wrong size, don't force them.

In step 9: I think you are talking about the 3,25 and 1,7mm one not the 1,3 and the 1,7mm?

Siegbert Waldner - Reply

DO NOT Remove the battery, there is no need to and can cause unnecessary damage! There's a tutorial on YouTube that does it without!

Alister Malcolm - Reply

I didn't need to remove the front panel to replace the lightning connector. Just prop it up like in Step 8, then skip steps 12-16.

jacobstevens - Reply

I always put my screws in a magnet tray and place the screws in the exact position they were taken out. The magnet tray holds the screws tight in the position I put them in. No chasing on the floor looking for small screws that you brushed off the table.

Fredrick Apel - Reply

I always take a picture of the phone, print it out, then use scotch tape to tape the screws onto the picture in the location where they go. You don't lose the screws and you always know where they go for re-assembly

K Jansen - Reply

When reassembling, the screw holder that the screws screw into came off the board. Is there a way to superglue that back in?

Chandler Perez - Reply

Remove the front panel assembly cable bracket from the logic board.
  • Remove the front panel assembly cable bracket from the logic board.

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Use a plastic opening tool to disconnect the front-facing camera and sensor cable connector. Be sure to only pry up on the connector, and not on the socket on the logic board.
  • Use a plastic opening tool to disconnect the front-facing camera and sensor cable connector.

  • Be sure to only pry up on the connector, and not on the socket on the logic board.

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Use a plastic opening tool to disconnect the LCD cable connector. The LCD and Digitizer connectors are on the same cable assembly, so prying the LCD connector up should disconnect both connectors. Double check that the two cables are fully disconnected before removing the display. When reassembling your phone, the LCD cable may pop off its connector. A blank screen, or white lines on the display could be caused by a loose connection. Should this happen, reconnect the cable and power cycle your phone. The best way to power cycle your phone is to disconnect and reconnect the battery.
  • Use a plastic opening tool to disconnect the LCD cable connector.

    • The LCD and Digitizer connectors are on the same cable assembly, so prying the LCD connector up should disconnect both connectors. Double check that the two cables are fully disconnected before removing the display.

  • When reassembling your phone, the LCD cable may pop off its connector. A blank screen, or white lines on the display could be caused by a loose connection. Should this happen, reconnect the cable and power cycle your phone. The best way to power cycle your phone is to disconnect and reconnect the battery.

I replaced the broken front panel of the iPhone 5c and got the "famous white stripes" on the new screen. Reading about all kind of problems that the lcd/digitizer cable contacts may cause, I compared the cable connectors of the original Apple and the replacement part I bought online with a 35x magnifying glass. The quality difference was visible: The white description on the original part on the cable next to the connector is: 821-1784-A, while the inferior replacement part is: 821-1784-02. Check out the two numbers online and insist getting the "A" to avoid future troubles !!!

Harold Wallner - Reply

This person above is not knowledgeable. That number is a camera proxy part number, not the lcd or digitizer number. It changes with production date, both for original and aftermarket ones. A, B, D, 02, 04, 08 etc. Can all be either or.

vince -

Apple uses numerical revisions (-02) for pre-production parts, and alpha revisions (-A) for production revisions. It looks like you got a preproduction assembly, or a knock-off.

terrymccallum -

There are, in fact, three connectors in this step, not two. The front-facing camera and digitizer connector (Step 11) is really difficult to align when you put it back. Took me about 15 minutes before I succeeded.

Now I have a different problem. Everything works just dandy, EXCEPT:

Towards the bottom of the screen (in portrait) there is a horizontal line that is dead to the touch. For example, on the keyboard, I can use the spacebar, but not C V B N M, etcetera.

Three possibilities in my mind: One, when I dropped it, something else besides the glass and digitizer, etc, was damaged.

Two: I did not replace the cables correctly. This seems unlikely. They all "clicked" into place and stayed there.

Three: The digitizer supplied is faulty.

Comments? Which cable/connector could be causing this -- if it is that?

piet - Reply

Take apart, Clean Connections, Put back together.... If same problem sounds like a fault part...

duston -

When reassembling the iPhone 5c, I used the flat end of the spudger to press on the connectors and maintain them while replacing the front panel on the body of the iPhone.

The third and "deepest" connector no longer slips out of its socket, which it did before holding the whole lot with the spudger.

jimbbo - Reply

If the ESD plate covering the connectors is properly re-attached to the phone, you should not have to do this. The cover holds all the connectors in place just fine.

iBroke -

Remove the front panel assembly from the rear case.
  • Remove the front panel assembly from the rear case.

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Shut your phone down completely before removing the SIM card and tray. Insert a SIM card eject tool or a paperclip into the small hole in the SIM card tray.
  • Shut your phone down completely before removing the SIM card and tray.

  • Insert a SIM card eject tool or a paperclip into the small hole in the SIM card tray.

  • Press the SIM card eject tool inwards to eject the tray.

    • This may require a significant amount of force.

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Remove the SIM Card tray assembly from the iPhone.
  • Remove the SIM Card tray assembly from the iPhone.

  • During reassembly, ensure that the SIM card is in the proper orientation relative to the tray.

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Run the tip of a spudger between the battery and the headphone jack to unfold the battery adhesive tab. Run the tip of a spudger between the battery and the headphone jack to unfold the battery adhesive tab. Run the tip of a spudger between the battery and the headphone jack to unfold the battery adhesive tab.
  • Run the tip of a spudger between the battery and the headphone jack to unfold the battery adhesive tab.

I didn't need to remove the battery to replace the lightning connector assembly. Skip past steps 17 through 25.

jacobstevens - Reply

the adhesive tab is actually folded back upon itself. Gentle agitation on what appears to be the edge will in fact show you that it is flexible and can be "unfolded". When unfolded, it will allow you to see what they are talking about. GENTLE is the operative word !

V. Jones - Reply

I also didn't need to remove the battery to replace the lightening cable. I'd say skip it unless you have big fingers, because it is a tight space.

Benjamin Browning - Reply

Pull the battery adhesive tab away from the phone.
  • Pull the battery adhesive tab away from the phone.

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Cut the black battery adhesive tab between the two white adhesive strips, separating them. Cut the black battery adhesive tab between the two white adhesive strips, separating them.
  • Cut the black battery adhesive tab between the two white adhesive strips, separating them.

Pulling upwards with a gentle tug on the now exposed black end of the adhesive tab will reveal a white film (look at the end of the tweezers). This white/black interface will have a small cutout already in the middle. Cut the adhesive tab using this as a midpoint guide.

V. Jones - Reply

Try to keep the strips flat and unwrinkled during this procedure; wrinkled strips will stick together and break instead of pulling out cleanly. Slowly pull one of the battery adhesive strips away from the battery, toward the bottom of the iPhone.
  • Try to keep the strips flat and unwrinkled during this procedure; wrinkled strips will stick together and break instead of pulling out cleanly.

  • Slowly pull one of the battery adhesive strips away from the battery, toward the bottom of the iPhone.

  • Pull steadily, maintaining constant tension on the strip as it slips out from between the battery and the rear case. For best results, pull the strip at a 60º angle or less.

  • Guide the strip carefully around the corner and up the side of the battery. Be careful not to snag it on any of the other internal iPhone components.

  • The strip will stretch to many times its original length. Continue pulling, re-grabbing the strip near the battery if necessary, until the entire strip comes free.

I pulled the first tab straight up and it snapped. I tried to see if I could pry the battery out but couldn't without bending the battery. So I left the battery in and was able to complete this without removing it. However, I'm pretty sure I damaged the battery. Waiting on the replacement battery now to confirm. Long story short, leave the battery in for this fix!

lew - Reply

When I tried to remove the adhesive, it snapped on both sides. Even though I was careful not to bend or twist. But now the battery is still stuck in place. What do I do now?

lynn - Reply

Keep reading; there are some additional steps you can take toward the end of the guide. The battery is much easier to remove if you keep the pull tabs intact, but they can be tricky.

Jeff Suovanen -

My tabs broke. I had to pry the battery out. Took my time and it came out okay. The adhesive residue was a pain to remove though.

mwtort - Reply

My tabs broke as well, quite close to the battery's lower corners. Then I discovered a reasonably hot surface to place the phone - my quite old Apple Airport Extreme. I warmed the phone for a couple of 3 minute sessions, that didn't loosen the glue but made it more malleable. Then proceeded to carefully pull the tab on the logic board's side with tweezers, which was a success. After that I could get an old ID card under the battery and push the other tab into itself. That done, the glue basically gave out and the battery was free.

So my advice would be to use some sort of heat before pulling on the tabs, which will make them a bit easier to work with. It does take some time but result counts, right?

jukkaharkonen - Reply

This is the most awful thing: removing the battery. The adhesive holds sooo strong. I ripped it off very soon. So i heated the back of the iPhone with a hair dryer up and opened the battery with scissors. Then i could draw the battery off.

5c is much better to repair then my last repaired iPhone. A 3gs :-)

Tanx ifixit. You are the best.

Achim Graether - Reply

I don't thnk we need Steps 9 to 12 to remove the battery

Leave the display attached is you only need to replace the battery !!!

lmusolino -

@lmusolino of course you can skip those steps (9-12) but it's risky for those digitizer to be damaged if you are careless while removing the battery.

John Mark Booc -

This was more tricky than I thought. I bent the original battery quite hard to get it of, while blowing the phone with a hair dryer. I fixed two 5c's for my kids and I ordered one kit and a extra battery. I didn't understand when ordering that just one pair of adhesive strips came along, with the kit. I partial them using one strip each on the phones. Hope that it will work. Everything seems to work with the phones.

Peter Rousu - Reply

Don't pull too hard or it will break just gently apply presaure

Shsjsjakkaka - Reply

If u do break the tabs the lift the top end of th battery and get them from that end

Shsjsjakkaka - Reply

Repeat to remove the second strip. Repeat to remove the second strip.
  • Repeat to remove the second strip.

I was able to remove the first strip as the guide discusses in Step#20. When I attempted to peel the second strip, as in Step #21 above, it broke. This left the adhesive strip on half of the battery and I was unable to grip anything. I got some dental floss and threaded it underneath the already free side. I then used a slight back and forth motion to loosen the grip of the other half of the strip enough that I could "GENTLY" pry the free side of the battery up. Taking extreme care not to pry against any components of the phone. I then gently pried the battery up a little at a time along with using a sawing motion on the dental floss to eventually free the battery from the underlying adhesive strip. Takes patience and persistence. GENTLY being the operative word.

V. Jones - Reply

Remove the battery from your iPhone.
  • Remove the battery from your iPhone.

  • If one, or both, of the adhesive strips tears, and you are unable to retrieve it with a set of tweezers, do not pry the battery out of the phone. Continue on to the next steps to safely remove your battery.

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Follow our iOpener heating instructions to safely warm the adhesive securing your battery to the rear case.
  • Follow our iOpener heating instructions to safely warm the adhesive securing your battery to the rear case.

  • Be careful when handling the bag, as it will be quite hot.

  • Lay the iOpener flat on the backside of the iPhone to the right of the camera. Smooth it out so that there is good contact between the back of the iPhone and the iOpener.

  • Let the bag sit on the iPhone for approximately 90 seconds before attempting to remove the battery.

you can substitute a 'bed buddy' or similar microwave activated heating pack here for the iOpener. i eventually wound up working on-top-of the heading pad as at softened the adhesive. take your time and let the heat work

Pritchett Harris - Reply

A hairdryer works too. Aim it at the same spot on the back of the phone, don't let it get too hot though.

Dan Harris - Reply

Carefully wedge a plastic card under the battery on the side nearest the logic board. Do not pry against the logic board or you may damage the phone.
  • Carefully wedge a plastic card under the battery on the side nearest the logic board.

    • Do not pry against the logic board or you may damage the phone.

    • Avoid prying near the top edge of the battery, or you may damage the upper component ribbon cable.

  • Slide the card from the top of the battery to the bottom, pushing toward the edge of the case.

  • If necessary, repeat the same procedure with the case side of the battery.

A picture of the position of the upper ribbon cable would be useful here. I have falsely thought that you only have to be careful around the top edge of the battery that is near the logic board, and have managed to cut the upper component cable with the plastic card.. :(

Daniel Boros - Reply

The third bullet of this step has a link to two photos of the cable.

Jeff Suovanen -

Lift and remove the battery from the iPhone.
  • Lift and remove the battery from the iPhone.

  • There should be no resistance. If the battery remains stuck, reheat the iOpener and pry again.

  • When installing the battery, refer to this guide to replace your battery's adhesive strips.

  • Perform a hard reset after reassembly. This can prevent several issues and simplify troubleshooting.

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Remove the two 1.6 mm Phillips #000 screws from the hold switch bracket.
  • Remove the two 1.6 mm Phillips #000 screws from the hold switch bracket.

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Remove this hold button bracket clip and set it aside. During reassembly, ensure the angled portion is to the right.
  • Remove this hold button bracket clip and set it aside.

    • During reassembly, ensure the angled portion is to the right.

  • Use the tip of a spudger to flip the hold switch bracket down.

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Use tweezers to remove the hold switch.
  • Use tweezers to remove the hold switch.

  • Note the orientation for reassembly: The red line should be at the top of the button. The notch in the back of the hold switch button should be in the same position as, and mate with, the mechanical switch on the cable.

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Remove the 1.6 mm Phillips #000 screw securing the volume rocker bracket to the side wall.
  • Remove the 1.6 mm Phillips #000 screw securing the volume rocker bracket to the side wall.

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Use the tip of a spudger to fold the volume rocker bracket down from the side wall. Remove the volume rocker.
  • Use the tip of a spudger to fold the volume rocker bracket down from the side wall.

  • Remove the volume rocker.

Please help, when i finished the reassembly for this step, the vibration/ring switch is stuck and won't move, where i'm wrong? thanks a lot (sorry for my english)

Foster - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Andrew Optimus Goldberg

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Thank you a million times over. Without yoyr guide I eould never know where that easher wehtvon thevmute swutch. I sesrched for days and no other guide covered that. Bb you saved je a bigger headache

sharon - Reply

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