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Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement

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  1. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement, Bumper Assembly: step 1, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement, Bumper Assembly: step 1, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement, Bumper Assembly: step 1, image 3 of 3
    • Press and hold the Xbox button located at the top center of the controller for several seconds until the power menu appears on screen.

    • Continue holding the button until you feel a vibration or see the shutdown options displayed on your connected device.

    • Use the joystick or directional pad to navigate to the “Turn off controller” option in the power menu.

    • Select “Turn off controller” and wait until the Xbox button light completely turns off before starting the repair process.

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  2. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 2, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 2, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 2, image 3 of 3
    • Insert a plastic opening tool between the front faceplate and the controller shell near the top edge of the controller, close to the Xbox button.

    • Gently pry upward to begin releasing the plastic clips that secure the front faceplate to the controller body.

    • Slowly work your way around the outer edge of the controller, releasing each clip one at a time to avoid placing too much stress on the plastic.

    • The front faceplate is secured by 13 plastic clips and two strips of double-sided adhesive tape, so some resistance is normal during removal.

    • Carefully continue separating the faceplate from the controller until all clips and adhesive sections have been fully detached.

    • Avoid using excessive force while prying, as the plastic clips can crack or break if bent too far.

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  3. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 3, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 3, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 3, image 3 of 3
    • Use a TR8 Torx security screwdriver to remove the eight screws from the midframe.

    • Several screws are positioned around the outer shell of the controller, while one hidden screw is located beneath the sticker inside the battery compartment.

    • Peel back or puncture the sticker carefully to access the hidden screw underneath without damaging the surrounding plastic.

    • Do not force the controller shell apart if you feel resistance, as a hidden screw may still be installed.

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  4. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 4, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 4, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 4, image 3 of 3
    • Remove the thumbsticks, D-pad, and rear paddles from the controller before continuing with the disassembly process.

    • These removable components sit on top of the controller shell and may interfere with opening the controller if left installed.

    • Grip each thumbstick firmly and rotate it counterclockwise until it disconnects from the controller.

    • Carefully lift the D-pad away from the front of the controller and set it aside in a safe location.

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  5. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 5, image 1 of 2 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 5, image 2 of 2
    • Open the controller slowly using a motion similar to opening a book rather than pulling the two halves straight apart.

    • Carefully separate the controller halves, as internal cables may still connect them. Avoid pulling too quickly or using excessive force, and watch for ribbon cables and circuit boards inside.

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  6. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 6, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 6, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 6, image 3 of 3
    • Remove the plastic bracket that connects both bumper buttons into a single assembly piece.

    • Carefully lift the bumper assembly upward from the controller housing to begin releasing it from the retaining clips.

    • Avoid bending the bumper assembly excessively during removal, as the thin plastic clips can break easily under pressure.

    • If the assembly does not lift easily, double-check for clips that may still be attached before applying additional force.

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  7. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 7, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 7, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 7, image 3 of 3
    • Inspect the bumper mechanism and internal switch components for signs of wear, dirt buildup, damage, or misalignment.

    • Carefully press the internal bumper switch by hand to test whether the button responds properly when activated.

    • Check for inconsistent clicking, sticking, delayed response, or a lack of tactile feedback while pressing the switch.

    • If the switch feels unresponsive or uneven, the bumper assembly or internal switch may require additional cleaning, repair, or replacement.

    • If dirt or debris is visible around the switch area, use a dust blower, and gently clean the affected area using a cotton swab lightly dampened with isopropyl alcohol or contact cleaner.

    • Avoid applying excessive amounts of liquid directly onto the circuit board, as moisture can damage internal electronic components.

    • Press the switch repeatedly during cleaning to help loosen debris and improve button responsiveness.

    • Allow the cleaned area to dry completely before reassembling or testing the controller further.

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  8. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 8, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 8, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 8, image 3 of 3
    • If the tactile switch is damaged or no longer responding properly, it may need to be removed and replaced.

    • Be careful, as the soldering iron becomes very hot and can cause burns. Work in a well-ventilated area while soldering to avoid inhaling fumes.

    • Heat a soldering iron and place the desoldering wick over the solder joints connected to the switch pins on the circuit board.

    • Carefully apply the soldering iron to the desoldering wick to absorb and remove the existing solder from each switch pin.

    • Continue removing solder until the tactile switch is no longer firmly attached to the circuit board.

    • Use tweezers or small pliers to gently lift the faulty switch away from the board once all solder connections have been released.

    • Avoid pulling on the switch with excessive force, as this can damage the solder pads or traces on the circuit board.

    • Allow the board to cool briefly before installing a replacement switch or continuing with additional repairs.

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  9. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 9, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 9, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 9, image 3 of 3
    • Position the replacement bumper assembly at the top of the controller in the same orientation as the original component.

    • Carefully align both the left bumper (LB) and right bumper (RB) over their corresponding internal switches before pressing the assembly into place.

    • Make sure the center section of the bumper assembly is sitting flat and is not flipped, tilted, or misaligned during installation.

    • Gently lower the bumper assembly onto the retaining clips and apply light pressure until the clips begin to secure the component in place.

    • Check that the bumper assembly rests naturally and evenly across both internal switches without gaps or uneven spacing.

    • Press both bumper buttons several times to test their responsiveness and confirm that each button clicks properly.

    • Verify that both bumpers return smoothly to their original position after being pressed. If either bumper feels uneven, loose, or stuck, carefully remove the assembly and realign it before continuing with reassembly.

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  10. Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 10, image 1 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 10, image 2 of 3 Xbox One Elite Controller (Model 1797) Bumper Assembly Replacement: step 10, image 3 of 3
    • Slowly press the two halves of the controller together until the shell closes evenly without large gaps or resistance.

    • If the controller shell does not close smoothly, do not force it shut, as an internal component may be misaligned.

    • Reinstall all eight security Torx screws around the controller housing, including the hidden screw located beneath the sticker inside the battery compartment.

    • Tighten each screw evenly to secure the shell without overtightening or damaging the plastic threads.

    • Align the front faceplate with the controller shell and gently press around the edges until all retaining clips snap back into place.

    • Reattach the thumbsticks, D-pad, and rear paddles to their original positions on the controller.

    • Test the left bumper (LB) and right bumper (RB) several times to confirm that both buttons click properly and return smoothly after being pressed.

    • Power on the controller and verify that all buttons, triggers, and bumper functions operate correctly before completing the repair.

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Conclusion

To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.

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Sebastian Beltran

Member since: 03/10/26

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