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Introduction

If you forgot your password, or you want to delete all data, or you have problem with power on the tablet...

Video Overview

  1. - Make Surface turned off and plugged in. - Insert the USB recovery drive into the USB port. - Press and hold the Volume Down button, press the Power button in a short time.
    • - Make Surface turned off and plugged in.

    • - Insert the USB recovery drive into the USB port.

    • - Press and hold the Volume Down button, press the Power button in a short time.

    • - When the Surface logo appears, release the Volume button.

    • - Select the language and keyboard layout.

  2. Now you are in the Advanced Startup Options menu. You can choose from: - Refresh your PC - Reset your PC
    • Now you are in the Advanced Startup Options menu. You can choose from:

    • - Refresh your PC

    • - Reset your PC

    • ...or from Advanced options menu:

    • - Start-up repair

    • - Command prompt

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