Introduction

If you forgot your password, or you want to delete all data, or you have problem with power on the tablet...


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Video Overview

- Make Surface turned off and plugged in. - Insert the USB recovery drive into the USB port. - Press and hold the Volume Down button, press the Power button in a short time.
  • - Make Surface turned off and plugged in.

  • - Insert the USB recovery drive into the USB port.

  • - Press and hold the Volume Down button, press the Power button in a short time.

  • - When the Surface logo appears, release the Volume button.

  • - Select the language and keyboard layout.

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Now you are in the Advanced Startup Options menu. You can choose from: - Refresh your PC - Reset your PC
  • Now you are in the Advanced Startup Options menu. You can choose from:

  • - Refresh your PC

  • - Reset your PC

  • ...or from Advanced options menu:

  • - Start-up repair

  • - Command prompt

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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ZFix

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